Job description

When was the last time you had an opportunity to CHANGE SOMEONES LIFE? When was the last time you worked where you were able to keep people from living on the street? Are you a person who values being present with others in their time of need, and partnering with them to find short term resources, and long term solutions? Do you want to make a difference? The Street Outreach Worker at St. Augustine Society/St. Francis House provides these and many other opportunities to help people in St. Johns County who are actively homeless.

Copy/paste link to view our agency's commitment:

https://www.youtube.com/watch?v=tAR28UacmBw

Mission: St. Augustine Society/St. Francis House

To engage vulnerable families and single adults without housing in compassion, shelter, and opportunity driven programming to ensure their homelessness is rare, brief, and one time.

History: Over the past 30 years our committed and devoted staff have been working tirelessly to end chronic homelessness. If you feel like you have a career where you just don't feel like you are making a difference, it's time to consider joining our team and learn from the best! Join our team today!! Engage with homeless shelter/programs as the outreach liaison. Develop and implement engagement strategies to support individuals with their understanding of housing services and other available services.

St. Augustine Society/St. Francis House Vision

St. Augustine Society envisions a future in which all those in St. Johns County have a safe, permanent place to call home.

Qualifications, Experience and Abilities:

· As a prerequisite, the successful candidate must believe in the core values and philosophy of St. Augustine Society, Inc. and be driven by the mission of the organization with a commitment to working with persons in housing crisis and disconnected populations

· Minimum High School Diploma or GED required

· Associates or Bachelor’s degree in Human Services related field

· Two years’ experience working in Human Services working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, and with those living in poverty preferred

· Valid Florida Driver’s License required

· Possesses strong writing, reading, listening and speaking communication skills

· Possesses well-developed decision-making skills and attention to detail with a high level of accuracy

· Possesses excellent time management skills and the ability to work with minimum supervision

· Ability to establish and maintain professional boundaries in working with clients

· Ability to transport individuals as needed, and travel to various sites and locations daily

· Possesses a high level of interpersonal skills to handle sensitive and confidential agency, client, donor, and employee information

· Ability to multi-task and remain calm in demanding and unpredictable situations

· Ability to develop rapport, provide information, and refer with sensitivity to cultural issues

and interact face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.

· Ability to lift and carry up to 20 pounds independently for extended periods

· Demonstrates a positive attitude, self-motivation, organization, and resourcefulness while maintaining a reputation through proven action of being team and client oriented and willing to assist where/when needed

· Ability to assess emergency situations and respond effectively

· Demonstrated proficiency in using Microsoft Outlook, Word, Excel required. Experience with other applications as well as experience using and entering data into HMIS or other client databases preferred

· Able to meet a flexible work schedule including evenings and weekends

· Must pass Level II background check

· Must pass drug screen

· Must be prompt and dependable

Street Outreach worker responsibilities

· Provides direct care social services to unsheltered homeless clients

· Identifies encampments and gathering spots of homeless persons

· Engages clients in a service oriented relationship with the goal of ending their street homelessness

· Determines clients’ requirements by completing interviews; determining need for service connection and support to successfully access housing alternative to streets

· Drive the agency outreach van while conducting outreach as part of a two-person team

· Act as a link between target population and agency staff and programs

· Provides service linkages and advocacy for support systems to ensure identified needs are met

· Delivers services with safety, respect and effectiveness

· Enforces agency policies and follows staff policies and procedures

· Provides immediate and professional response to any security/safety emergency or disturbance

· Maintains clients’ records by reviewing case notes; logging events and progress

· Maintains written and oral communication of incidents in accordance with policies

· Develops and maintains excellent working relationships with community partners

· Works with the Director of Programs and Operations to ensure service delivery is consistent with current evidenced-based and best-practice models

· Assists the Director of programs and operations in ensuring accurate data is collected to support grant applications

· Reports any problems to the Outreach Coordinator

· Attends staff meetings and participates in activities designated by the Director of Programs and Operations/Executive Director

· Performs all other duties as assigned

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Street Outreach: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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