Brief Description

ABOUT THE JOB

In this position you will manage and lead the Health Services Applications team in oversight and maintenance of the Electronic Health Record ( EHR) system, and associated department applications. Areas of responsibilities include the following:

• Responsible for maintaining the EHR and clinical application systems on an ongoing basis including managing system upgrades and configuring or releasing new functionality in order to support defined business processes.

• Serve as the primary point of contact for vendor relationships related to the Electronic Health Record and other clinical applications.
• Support the use of best practice workflows and consistency in staff roles to reduce variation and optimize successful outcomes in use of the EHR and other clinical systems.
• Coaching and skills development for organizational systems and executive operations on developing workflows and formalizing operational definitions.
• Utilize documented change control processes to create opportunities for innovation and collaboration while maintaining a low-risk environment.
• Develop strong working relationships with agency leadership and staff members to effectively identify and resolve issues related to clinical applications.
• Identify opportunities for process improvements and provide analysis, propose change strategies, and communicate proposed strategies appropriately.
• Manage and lead the Health Services Applications team in responding to relevant trouble tickets, service requests and process improvement recommendations.
• Project plan, manage, and execute on process creation and improvement for full enterprise needs. Lead in engaging effective change management efforts.
• Ensure the creation, maintenance and accuracy of training materials related to clinical applications systems and associated workflows
• Ensure proper systems development lifecycle practices while maintaining, upgrading, enhancing, and improving Clinical Application systems and processes.
• Coordinate with vendor and IS team members as necessary to ensure timely upgrades and security patching of all clinical application systems.
• Ensure clinical application systems adhere to all HIPAA guidelines as well as all other applicable state, federal or oversight agency regulations and standards.

• Contribute to creation, maintenance, validation, analytics of data sets in report writing with utilization of SQL, Credible BH data systems, and BI tools.

General Statement

Polk County, the Organization:
Polk County takes pride in knowing that our employees are what makes the County a great place to work. We have a strong desire for each employee to feel respected; connected to the department they work for as well as other County departments and the community at large; and know that they are critical to County business. We understand that work may be necessary, but not what should define each individual. We all have diverse personalities and interests away from the job, and at Polk County we encourage our employees to be connected to something bigger than work.

Benefits:

• 
  Polk County offers generous employee benefits including, but not limited to:
• 11 paid holidays per year
• 8 hours of vacation earned monthly (increasing with years of service)
• 8 hours of sick leave earned monthly
• 4-5 Personal Leave Days earned each fiscal year (Depends on position; prorated depending on date of hire
• PERS (Public Employees Retirement System) - 100% employer funded contributions
• Full health benefits with employee paying only 10% of the premium which covers all members of the employee's immediate family
• Life Insurance - employer paid
• Qualifying employer for Public Service Student Loan Forgiveness program
• HRSA/NHSC approved site for certain positions

Our Community:
Polk County is located in the Willamette Valley just an hour from the Pacific Coast to the west and an hour from Portland to the north. The population is approximately 87,000 and the county spans about 744 square miles, with two thirds of the western part of the county being forest. National protected areas include the Baskett Slough National Wildlife Refuge and Siuslaw National Forest.

The County is part of the agricultural richness the Willamette Valley has to offer. In recent decades, the valley has also become a major wine producer, with Polk County being one of the best in the area. The valley is often known as the “Oregon Wine Country”. Polk County has over 25 wineries alone.

Polk County also houses the beautiful liberal arts college, Western Oregon University, and is only 30 miles from Oregon State University. Western was an inaugural winner of the Higher Education Excellence in Diversity (HEED) award. This award recognizes universities and colleges that have demonstrated the highest level of commitment and action towards fostering a campus community that celebrates all the many facets of diversity. WOU is one of the most diverse universities in Oregon and has a higher percentage of Latino students in the Oregon University system.

Qualifications

Please refer to the Class Specification for the full job description and minimum experience, education and training requirements for this position.

PREFERRED QUALIFICATIONS

KNOWLEDGE OF: Knowledge of leading Business Apps used in healthcare both on premise and SaaS Product. Demonstrated knowledge of HIPAA and industry regulatory standards. Experience managing clinical and business applications within healthcare. Excellent project management experience.

EDUCATION, EXPERIENCE AND TRAINING: Knowledge and experience with Credible Behavioral Health EHR. Bachelor’s degree in Health Care, Computer Information Systems, Computer Science, or equivalent field.

Supplemental Information

** A cover letter is required. If you are a military veteran and want to apply for Veterans' Hiring Preference, you must attach the Veterans' Preference Form (available on our website) and your DD-214/215 and/or disability letter. **

** DO NOT ATTACH ANY OTHER DOCUMENTS (transcripts, letters of recommendation, certificates, etc.) They will not be considered at the application stage. You may bring them to the interview if you are selected to interview. **

Polk County is an Affirmative Action/Equal Opportunity Employer. Reasonable accommodations for applicants with disabilities will be provided upon request.

Benefits Overview:

• Polk County offers a generous benefits package to support employees' physical, financial and emotional well-being. Benefits are available to regular status employees working 20 or more hours per week.
• Part time employees receive pro-rated benefits.
• Benefits will vary according to bargaining unit.
• Temporary employees are not eligible for benefits.

Health Insurance (medical, dental, Rx and vision): We offer Kaiser Permanente and PacificSource. Coverage varies according to bargaining unit. Employee share of the premium will vary according to bargaining unit and full-time or part-time status.

Paid Leave:

• Vacation: New full-time employees generally earn 12 vacation days per year; this increases with years of service. Part-time employees earn a pro-rated amount.
• Holidays: A generous number of paid holidays annually. This will vary according to bargaining unit.
• Personal Leave Days: These are floating holidays. The number of Personal Leave Days varies according to bargaining unit.
• Sick Leave: 8 hours per month (pro-rated for part time) with no maximum accrual.
• Other Leaves: Jury duty, bereavement, military.

Retirement: We participate in the Public Employees Retirement System (PERS). Polk County picks up the employee's share of the retirement contribution (6% of wages.) See the PERS website for more information: www.pers.state.or.us

Employee Assistance Program: Provides a variety of counseling options and/or online information for emotional well-being, relationships, financial, health, legal and personal growth.

Optional Benefits Include:

• Deferred Compensation: Employees may elect to participate in a 457(b) deferred compensation plan through convenient payroll deductions. We offer the Oregon Savings Growth Plan and Nationwide.
• Life Insurance: Polk County provides basic life insurance and AD&D at no cost to employees. Additional insurance is available to purchase.
• Flexible Spending Accounts: Option to participate in this pre-tax plan to cover eligible health and dependent care expenses.
• Aflac: Employees have the option of participating in a variety of Aflac plans.