Job description

The Old Globe, one of San Diego's most celebrated professional theatres, seeks ticket representatives with excellent customer service experience and strong telephone and computer skills to work in our Ticket Office located in beautiful Balboa Park.

Ticket Services Representative provide customer service to Globe patrons by assisting patrons with ticket and subscription orders over the phone and in person at the walk-up window. Ticket reps will work on show nights distributing will call and assisting patrons at the window. Ticket reps will become knowledgeable in the history of the Globe and current product offerings in order to best assist patrons.

Ticket Services Representatives are part-time positions working 16-30 hours per week. Office hours are 11:30am-8:15pm, daily; applicants must be available nights and weekends and be able to complete and clear a background screening. Experience with Tessitura preferred. Applicants should demonstrate a commitment to equity, diversity, inclusion and access and anti-racism work in the theatre.

As of October 1, 2021, employees must be fully vaccinated for COVID-19 unless a medical or religious exemption would apply. Must be able to complete and clear a background screening.

Training pay rate starts at $16.25/hour with increases earned up to $17.25/hour following full training, plus ticket privileges. The Old Globe is committed to fostering a culture of equity, diversity, and inclusion in all areas of our operation, therefore we strongly encourage applications from populations underrepresented in the theatre field. Multilingual candidates are also strongly encouraged to apply.

Job Type: Part-time

Pay: $16.25 - $17.25 per hour

Schedule:

• Evening shift
• Night shift
• Weekend availability

COVID-19 considerations:
As of October 1, 2021, employees must be fully vaccinated for COVID-19 unless a medical or religious exemption would apply. Must be able to complete and clear a background screening.

Ability to commute/relocate:

• San Diego, CA 92101: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

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