THIS POSITION IS DESIGNATED AS NON-BARGAINING UNIT AND THE INCUMBENT SHALL SERVE IN AN "AT-WILL" CAPACITY.

The Riverside Transit Agency is recruiting for the position of Training Instructor assigned to work in our Operations Department. The Training Instructor develops, assesses, and delivers Agency-wide training including Federal/State-mandated training, vehicle operator training, and other training as assigned.

Note: This position primarily works out of our Hemet Facility and may report to Riverside as needed.

ESSENTIAL DUTIES/RESPONSIBILITIES

The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Develops and conducts one-on-one and group training.

Reviews and maintains existing training curriculum, course material, evaluations and tests.

Monitors and evaluates training participants and tracks progress.

Monitors applicable laws and regulations and makes policy recommendations to ensure compliance. Advises department manager on plans, projects, department functions and implementation of departmental policy.

Performs administrative functions necessary to deliver and document learning and development programs.

Reviews effectiveness of current transit and operations-related training instruction and makes recommendations to fulfill training needs.

Generates training materials and lesson plans in response to specific requests for training and to maintain compliance with all rules and regulations.

Assists in managing and evaluating the vehicle operator training program, which includes:

• Developing and refining new programs;
• Supervising course conduct and completion of Class B licensing.
• Conducting classroom sessions and on-the-job training for trainees and other Agency personnel;
• Establishing curriculum for instruction on Agency policies and procedures.
• Training and assigning coach operator line trainers.
• Counseling students regarding performance, conducting probationary training evaluations; determining employment status of trainees and conducting interviews and bus evaluations with applicants as needed.
• Conducting on-board observation and evaluation of operator performance.
• Conducting training on all new bus equipment; recertifying and retraining employees in general operations and/or specialized courses.

Assists in determining the type of retraining necessary for employees involved in preventable accidents.

Conducts external benchmarking with other transit agencies to identify best practices.

Completes, files and maintains all records related to Agency employee training, to include Federal and State training certification documents.

SUPERVISORY RESPONSIBILITIES

Supervises coach operator line instructors, new hire trainees, and training class participants.

QUALIFICATION GUIDELINES

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

EDUCATION and/or EXPERIENCE High school diploma required (Associates' Degree or Bachelors' Degree preferred). A minimum of three years' experience in the operation of motor coaches comparable to those operated by Riverside Transit Agency with a public or private transit agency and prior experience instructing adults in a formal training program or three years of supervisory experience.

Knowledge of transit operations including equipment, bus operation procedures, safety regulations and federal and state public transportation regulations; teaching methods and practices. Ability to develop and write training materials and design course curriculum. maintain records and prepare reports; instruct and train employees in the safe operation of Agency vehicles; evaluate the performance of students and veteran coach operators.

OR
At least two years at Riverside Transit Agency in the capacity of a Coach Operator. High School Diploma required (Associates' Degree or Bachelors' Degree preferred). At least one year experience in line training. TSI Bus Instructor Certification preferred but not required; however must be able to obtain TSI Bus Instructor Certification. Other verifiable education/training or organizational development experience may be accepted in lieu of line instruction/dispatch/training experience in public transit. Previous supervisory/management experience and/or supervision of a unionized workforce is highly desired.

LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and communicate by way of visual representation (i.e. bar graphs, pie charts).

COMPUTER SKILLS Must be familiar with current business operating systems, software, and programs (i.e. Microsoft Office, to include Word, Excel, PowerPoint, etc.)

REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS Possess appropriate license(s) with endorsements and certificates to operate a passenger motor coach.

OTHER SKILLS AND ABILITIES Knowledge of transit operations including equipment, bus operation procedures, safety regulations, ADA, Federal Motor Carrier Regulations, Drug and Alcohol legislation, CNG requirements, commercial licensing requirements and the ability to learn common computer software applications. Knowledge of teaching methods and practices with the ability to develop and write training materials and design course curriculum. Ability to maintain records and prepare reports. Ability to instruct and train employees in areas such as the safe operation of Agency vehicles. Ability to establish and maintain effective working relationships with others.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to manipulate with fingers, to handle, or to feel; and talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; and required to perform tasks outdoors under varying climate conditions.

The noise level in the work environment is usually loud.

Note to Internal Candidates:
The following areas will be reviewed as part of the selection process:

• Will be required to pass job related skills test(s). Testing may include, but is not limited to:
  • Written test(s)
  • Oral test(s)
  • Practical test(s)
• Past year performance record will be reviewed:
  • Discipline - no more than 1 written warning within last year. Excludes accidents and attendance, which are described below.
  • Must have zero additional disciplinary actions, i.e. no:
    • Further Written Warnings
    • Final Warnings
    • Suspensions
  • Must have no more than 2 Incidents/Miss-Outs within the last 90 days.
  • Must have no more than 5 Counted Absences currently.
  • Preventable Accidents - no more than 1 written warning within the last year.
  • Performance Appraisal ratings must be at or above "Meets Standards."

SELECTION PROCEDURES

Department: Operations

Reports To: Training Manager

FLSA Status: Non-Exempt

Applications will be evaluated and only qualified applicants will be invited to participate in the selection process which may include: a written exam (pass/fail), a performance exam (pass/fail), and an oral interview (100% weight). The examinations will be used to assess the applicant's knowledge, skills and abilities as they relate to the position. The selection procedures may change depending on the needs of the Agency; if such changes apply, qualified applicants will be notified prior to the administration of examinations.

The Riverside Transit Agency complies with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of accommodation requests prior to the first test part. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the Riverside Transit Agency requires that all new employees provide documentation to establish both work authorization and identity.

***RTA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER***

The Riverside Transit Agency offers an attractive benefits package as detailed below:

Full Time Employees:

• The Riverside Transit Agency contracts with the California Public Employees' Retirement System (CalPERS) to administer the retirement benefits. The current benefit factor formula for all new hires is 2% at 62. Employees with previous CalPERS membership or membership with another employer who has established reciprocity with CalPERS may be eligible for the 2% at 55 benefit factor formula.
• Retiree Medical available at minimal cost after 10 years of RTA full time service and are 65 years of age /Medicare eligible.
• Medical available to employees at minimal cost with a contribution toward dependent coverage. Chiro/Acupuncture/Vision benefits included with Medical Insurance.
• Dental Insurance available at no cost for HMO employee only coverage. PPO coverage is offered; however, RTA will pay up to the HMO employee only premium.
• Vision Insurance available at employee cost.
• Aflac Voluntary Insurance available at employee cost.
• Basic Life (2x Salary) and Long-term Disability Insurance provided at no cost.
• Supplemental Life Insurance available at employee cost.
• Deferred Compensation Programs available.
• Free Transportation Pass for employee and eligible dependents.
• Direct Deposit Available
• Paid time off earned in 1st year: 2 weeks' vacation, 5 floating holidays, 8 regular holidays, and 12 sick leave days.
• Employee Assistance Program available for employee and immediate family members.

Part Time Employees:

• California Public Employees Retirement System (CalPERS) - Same as Full Time Employees.
• Deferred Compensation programs available.
• Free Transportation Pass available for employee and eligible dependents.
• Direct Deposit available.
• Paid time off earned in 1st year: 1 week vacation, and 8 regular holidays.
• Employee Assistance Program available for employee and immediate family members.