THE POSITION

The Department of the Auditor General (DAG) is looking for a highly motivated individual that is interested in a rewarding position to join our team. This position is eligible for student loan forgiveness and provides excellent health, savings and retirement benefits. The biggest benefit of all is the impact you can have to make Pennsylvania stronger!

DESCRIPTION OF WORK

The DAG is looking for an e-Learning Training Specialist to join the Office of Quality Control and Training team. An employee in this position provides e-Learning training and related technical support within the Department to contribute to delivery of the technical training necessary for employees to maintain professional competency and meet departmental goals.

Job Duties:

• Develops, reviews, and/or updates web-based training (WBT) e-Learning courses using Articulate and distributes WBTs via the Department’s learning management system (LMS) (i.e., SuccessFactors). This may include recording live training sessions and producing the resulting video and/or uploading training videos to the Department’s delivery platform.
• Assists with training records administration by preparing and/or reviewing training records of programs, including ensuring training records comply with Department and OQCT policies, procedures, and processes.
• Organizes, maintains, and trains on the use of Department training records and related systems, including assisting in periodic audits of the Department’s training records for completeness and accuracy to ensure that they support the training records in the LMS.
• Facilitates, develops, presents, records, and/or proctors e-Learning via the Department’s current web conferencing tool (e.g. Teams, etc.) so that presenters and attendees can interact.
• Researches relevant criteria and other literature for the purpose of reviewing, updating and/or developing technical training programs and/or assisting in the revision of training policies, procedures and/or processes.
• Acts as a resource to subject matter experts and trainers during training development.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 8:00 am to 4:30 pm, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time. This position is headquartered in the Capital Complex Finance Building; however, employees are allowed to participate in the Department's telework program. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Employees in this position may be required to report to the Harrisburg Headquarters occasionally with only 24 to 48 hours notice. Employees will not be reimbursed for expenses related to that commute, including mileage, tolls, parking, hotels and meals.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Related bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience with Articulate Studio, 360 and/or Storyline.
• Experience with learning management system (LMS) administration.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports.

How to Apply:

• You must attach a resume to your application.
• You must attach a transcript to your application. If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.