Transit Customer Service Assistant - Part-Time

Full Time
Douglasville, GA 30134
Posted
Job description
Closes On: December 30, 2022 at 03:00 PM EST

Location:
Connect Douglas, Douglasville, GA 30134

Department:
Connect Douglas/165

Division:
None

Job Status:
Part-Time

Status:
Until Filled

Details:
Salary: $15.00/hourly, NO BENEFITS



Job Summary

This position involves varied customer services responsibilities to the patrons and potential patrons of the Connect Douglas Transit Services programs. Provide information to the public and assist with the day-to-day operations and administration of Connect Douglas Transportation Center. This individual is often the first line of contact for this department and must have good phone/ in-person contact with the citizens and a positive attitude. Must be punctual and dependable.



Job Ad

WORK SCHEDULE:
  • 25 – 29 hours a week, at times established by the Transit Services Coordinator or his/her designee
  • Additional hours on an as-needed basis, as approved by the Transit Services Manager or his designee

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include but are not limited to:
  • Performing opening and/or closing responsibilities
  • Answering phone and greeting customers
  • Selling Connect Douglas passes, Mobility vouchers and GRTA services
  • Providing information (in person and over the phone) about available transportation services provided by our Connect Douglas
  • Balancing daily receipts at the end of each shift
  • Work closely with Transit staff and the Mobility Coordinator to provide a positive client experience
  • Any other tasks assigned and flexibility to be a part of a dynamic team

REQUIREMENTS:
• High school diploma or General Educational Development Certificate (GED)
  • Two years related work experience
  • An equivalent combination of education and experience may be considered
  • Must be computer literate, with proficiency in MS Office Suite
  • Must possess and maintain a valid State of Georgia Driver's License (Class C), a satisfactory motor vehicle record (MVR) and the ability and willingness to drive a county vehicle; if assigned job duties require the use of a vehicle
  • Minimum 21 years of age

Employment is contingent on passing a mandatory Physical/Drug Screen/MVR and Background Investigation.

Salary: $15.00/hourly, NO BENEFITS

Resumes may be attached, but a resume without a completed application will not be considered.

“The recruitment, selection, appointment and promotion of employees shall be in such a manner as to promote equal employment for all persons without regard to race, age, color, creed, religion, ancestry, sex, national origin, physical handicap or political affiliation.”

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