Job description

Position Overview:

The Treatment Coordinator plays a vital role in the practice by assisting patients in understanding their treatment needs and coordinating their care. This position requires a combination of strong interpersonal skills, dental knowledge, and organizational abilities to effectively communicate with patients, dental professionals, and insurance companies. The Treatment Coordinator serves as a liaison between the patient and the dental team to ensure a seamless and efficient treatment process.

Key Responsibilities:

1. Patient Education and Consultation:

· Meet with patients to explain their treatment options, procedures, and associated costs.

· Educate patients about the importance of dental health, the consequences of untreated dental disease, and the benefits of various treatment approaches.

· Address any questions or concerns patients may have regarding their treatment plan.

2. Treatment Coordination:

· Collaborate with the dentist to develop comprehensive treatment plans for patients.

· Working with the practice team to schedule appointments for treatments, ensuring proper sequencing and coordination with other procedures if necessary.

· Coordinate with the front desk staff to ensure timely insurance verification and pre-authorization, if applicable.

· Assist patients in understanding their insurance coverage and financial responsibilities, providing accurate cost estimates and payment options.

3. Records and Documentation:

· Maintain detailed and accurate records of patient consultations, treatment plans, and financial arrangements.

· Enter treatment-related information into the practice management system to ensure accurate billing and efficient treatment coordination.

· Prepare and distribute necessary consent forms, treatment instructions, and post-operative care information to patients.

4. Communication and Relationship Building:

· Foster positive relationships with patients, addressing their concerns empathetically and building trust.

· Communicate treatment updates, progress, and any changes in the treatment plan to patients, ensuring they are well-informed throughout the process.

· Collaborate effectively with the dental team, including dentists, hygienists, and administrative staff, to ensure smooth workflow and patient care coordination.

Qualifications and Skills:

· High school diploma or equivalent; additional education or certification in dental assisting or related field is a plus.

· Strong knowledge of treatments, procedures, and oral health.

· Excellent interpersonal and communication skills, with the ability to interact effectively with patients and dental professionals.

· Strong organizational skills and attention to detail to manage treatment plans, appointments, and records accurately.

· Proficiency in basic computer skills.

· Knowledge of dental insurance processes, terminology, and billing procedures is a plus.

· Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

· Compassionate and patient-centered approach to patient care.

Professionalism, integrity, and confidentiality in handling patient information.

Benefits:

• Competitive Pay
• Paid Time Off
• Health Insurance
• Dental Care (in house)
• End of Year Bonus

Work Schedule: Full-Time Monday - Friday

Salary: Competitive Pay - Based on experience

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

COVID-19 considerations:
Air scrubbers have been added to purify the air every 10 minutes.

Ability to commute/relocate:

• Melbourne, FL 32940: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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