Job description
Ski-in, ski-out. Five-Star, Five-Diamond, Little Nell service. The Silver Queen Gondola and Ajax Patio at your front door. You can’t get much closer to the center of the Aspen life. Residences at The Little Nell are privately owned, but available by the week or the month. You have a dedicated hospitality and Concierge team and 24-hour room service. Want a home? You have all that and a gourmet kitchen too. At The Residences, you have a magnificent rooftop pool and water garden, gym and yoga studio, private decks or furnished balcony, and heaven on earth.
Summary
The Valet will provide prompt and courteous valet parking service to all hotel guests and to assist doorperson as needed.
- Park and deliver vehicles to and from the garage basement promptly, efficiently, and safely
- Drive in a safe and responsible manner at all times
- Return the guest vehicle in the same condition as it was left, i.e. seats, radio and mirrors in the same position
- Lock the car and return the keys with properly marked tags to lock the box. Cars that cannot be locked properly should be noted on the valet ticket
- Fill out the parking tickets according to procedures. This includes inspecting the outside of the car and writing down any obvious damage
- Report damages to a guest car immediately to the Guest Services Manager or Manager on Duty and fill out an incident report immediately
- Assist guests with vehicle problems or direct them to the concierge for assistance.
- Familiar with hotel services, hours of operation
- Know about daily functions, locations and times for appropriate guest direction.
- Keep valet area clean and orderly at all times
- Assist at the front door at the doorperson’s request
- Assist with the collection of monies for hourly parking
- Reconciliation of vehicles for overnight parking
- Knowledge of guests who have parking passes
- Make manager aware of guest’s comments and complaints
- Report to work in a neatly groomed and acceptable manner, as outlined in the employee handbook
- Report to shift on time
- Comply with all policies and procedures for the Rooms Division, The Little Nell and Aspen Skiing Company
- Is familiar with hotel fire and safety procedures
- Assist in emergency and security procedures as directed by management
- Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Good communication & guest relations skills- Current Drivers License, with no violations
- Able to drive a stick shift car
- High school diploma or equivalent
Additional Information
Supervision Given and Received
Given: This position has no supervisory responsibilities.
Received: Works under direct supervision of Guest Services Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.
- Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
- Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
- Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.
For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits
As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
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