Job description
Position Summary:
Amerit Fleet Solutions,
one of the leading Fleet Maintenance companies in the U.S., is seeking an experienced Vendor Service Manager to manage our vended shops nationwide. The Vendor Service Manager position requires advanced maintenance skills, management experience in an automotive dealership or equivalent, a strong mechanical background, and excellent customer service skills.
Essential Duties & Responsibilities:
- Develop RFPs in support of automotive services done to support Amerit Fleet Solutions
- Draft and finalize work orders, change orders and consulting agreements according to the defined scope of work
- Accountable for overall vendor management of multiple locations throughout the country to meet corporate timelines and stay within budget of customer contracts.
- Monitor and analyze all opportunities to cut costs and improve efficiencies
- Lead vendor qualification and vendor selection in support of Amerit Fleet Solutions
- Identify and monitor equipment sent to outside sources for repairs
- Plan daily 3rd party services to manage workload.
- Provide support to the operations team regarding all equipment related issues being services by third parties.
- Monitor and analyze all opportunities to cut costs and improve efficiencies
- Initiates, cultivates and maintains strong relationships with vendors and the Amerit customers they support.
- Perform administrative functions; scanner downloads, repair order maintenance and compliance documentation
- Communicate with fleet maintenance manager to ensure operation's and company's needs are met
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Minimum of 3 years supervisory experience
- Prior technician/mechanic experience is preferred
- Familiarity with key vehicle parts
- Ability to update and interact in fleet system
- Excellent written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
- Ability to follow instructions and complete required training
- Strong computer skills/phone/customer service/leadership and interpersonal skills
- Must be multi-tasked oriented
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