Virtual Financial Service Representative

Corning NY, Greater Wilmington, NC, Myrtle Beach Area, SC

Corning Credit Union is seeking a Virtual Financial Services Representative. This role requires strong sales, service, and relationship building skills, as well as the flexibility to provide exceptional, “one-stop” service to our members to meet all of their financial needs.

Duties and Responsibilities:

• Responsible for meeting a wide-range of member needs through the seamless integration of Lending and Membership
• Assists members with completing membership and/or loan requests through video conferencing technology, electronically and over the telephone
• Responsible for making sound lending decisions by effectively analyzing information gathered during applications
• Educating members about our products and services, while making recommendations that meet or exceed their needs and contribute to a lasting relationship
• Assists with other member service functions
• Assumes responsibility for other projects or duties assigned

Skills:

• Prior knowledge in consumer lending, membership operations and regulations
• Strong customer service skills
• Possesses strong communication skills and the ability to communicate openly with members
• Ability to work well in a fast paced, high volume lending environment
• Strong written and oral communication skills
• Detail orientation with strong organization and follow-up skills
• A high level of initiative
• Excellent judgment and analytical skills with the ability to think outside the box when working with complex situations
• Proficiency in Microsoft Windows applications

Requirements:

• A Bachelor's degree in business or finance is preferred, commensurate work experience considered
• Prior/recent experience in Membership and Consumer Lending with loan approval authority required

EOE,M/F,Disability,Protected Veteran

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