Job description
VMS Analyst – Remote
6 Month Contract
Summary:
This Team supports, maintains and manages the IQN/Beeline contingent labor and professional and consulting services procurement program as well provide administrative support of the VMS application itself.
They interface closely with HR, Legal, Procurement, AP, AR, IT and Contracting to manage the entire lifecycle of a contractor.
This position while Customer Service focused needs someone who can pick apart a problem and solve the puzzle using the knowledge of the process and intricacies of all the places it can go wrong.
Requirements:
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
6 Month Contract
Summary:
This Team supports, maintains and manages the IQN/Beeline contingent labor and professional and consulting services procurement program as well provide administrative support of the VMS application itself.
They interface closely with HR, Legal, Procurement, AP, AR, IT and Contracting to manage the entire lifecycle of a contractor.
This position while Customer Service focused needs someone who can pick apart a problem and solve the puzzle using the knowledge of the process and intricacies of all the places it can go wrong.
Requirements:
- Proficient in MS suites, such as Word, Excel, PowerPoint, Teams, PowerBI for example you may be asked to pull statics from excel, so be able to create pivot tables, sorting and provide data when requested.
- Ability to work independently in a remote working environment and being able to keep busy without being directed to do so.
- If you have nothing to do, then reach out to your teammates to inquire if they need any assistance.
- Utilize training material when researching tickets.
- Take on an investigative mindset when working tickets.
- Ability to identify a problem, its causes, effects, and possible solutions. Being able to address the root causes and taking actions to intervene to improve the situation.
- Being comfortable interacting with all levels of staff, from upper management to contractors.
- Be proactive. If you see an issue or potential issue, bring it up to the team
- Since we are a remote team, must be comfortable in utilizing MS Teams as our primary communication tool in interacting with each team member.
- Be able to follow department policies, processes, and implement those practices.
- Become familiar with our master service agreement implemented with our vendors and be able to reference back to our vendors when situations arise.
- Utilize our internal ticketing system to log work/tickets and manage in accordance to our SLA's.
- Research invoice inquires and determine next course of action and engage with AP for missing remits, delays, or other issues that may arise.
- Provide clear and concise instructions/training to our internal users, as well as our vendor partners and contractors.
- Familiarize yourself with our vendors partners, and be able to refer to our internal references, master service agreement, etc.
- Be able to prioritize workload, tasks, projects, deadlines - while keeping our SLA's in mind and communicating to team/manager when appropriate.
- Be able to take on additional tasks/projects - while keeping team/manager updated on status/progress.
- Validating assignment/project work orders submitted for approval are complete and correct.
#P1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
You should know:
Why Kelly® Technology?
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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