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Guardian News & Media (GNM) is the publisher of the US news website www.theguardian.com/us, the Guardian and Observer newspapers, and www.theguardian.com website in the UK. We're a highly regarded global news brand, owned by the Scott Trust — an arrangement that guarantees its independent voice in perpetuity.

Headquartered in New York City, Guardian US, is an entirely digital operation that seeks to engage US readers by combining the Guardian's internationalist, online journalism with US voices and expertise.

Department: Commercial, Delivery
Reports to: Director, Advertising Strategy & Operations
Normal location: Remote, Candidate must be able to work Pacific Time, West Coast preferred
Terms and conditions: Permanent, full time

Purpose of role

The Ad Ops Manager will be responsible for all ad campaign management. The ideal candidate has proven experience with ad trafficking, reporting, and creative troubleshooting. In addition, the ideal candidate for this role is career-driven and eager to join a sharp Ad Sales team.

Key responsibilities & accountabilities

• Implementation and management of US based advertising campaigns to ensure timely and consistent delivery
• Understanding campaign-specific KPI’s used to shape optimization priorities and tactics
• Comprehension of complete product portfolio and specifications/capabilities associated with each
• Familiarity with DFP campaign management and inventory management protocols
• Proactive daily analysis and campaign optimization
• Manage and be accountable for billing reconciliation and reporting
• Perform the day-to-day ad placement, scheduling and updates for customers, including rich media ad placements
• Self-manage tasks / schedule for effective and efficient time management
• Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies
• Traffic on all mobile devices, including iPhone, iPad and android
• Test of all ad creative for compliance with site specifications as well as functionality
• Verify all targeting and technical integrations for campaigns
• Work with the sales team on soliciting creative from agencies/clients per established specs
• Partner with Ad Ops management, sales team, and marketing teams to troubleshoot delivery issues and optimize campaign performance based on client goals
• Generate and review weekly advertiser campaign reports to track performance against guarantee
• Lead the monthly billing reconciliation process by ensuring accurate delivery information is updated prior to invoicing
• Work closely with account managers to ensure a smooth transition of pre-sale responsibilities to the post-sales group upon receiving insertion orders
• Enter and manage insertion orders within internal sales operations systems

Key contacts & relationships (internal and external)

• Director, Advertising Strategy & Operations, Ad Ops Associate, EVP, Commercial Delivery, Research team, Delivery team, NY Sales team, West Coast Sales team, Guardian Labs team

Knowledge & experience

• 2 - 3 years minimum of online ad trafficking experience
• Understanding of ad-serving technologies, particularly DART for Advertisers & Publishers (DFA/DFP)
• Understanding of booking order systems
• Knowledge of HTML, CSS, Flash, and JavaScript
• Knowledge of 3rd party advertising tags (Mediamind, Atlas, and Doubleclick etc)
• BA/BS preferred

Skills & behaviors

• Ability to multi-task, and work efficiently within a high-paced changing environment
• Ability to work under tight deadlines
• Strong organizational and time management skills
• Strong Excel skills – knows pivot and V look ups
• Strong written and communication skills
• Able to interact comfortably with both clients and other internal departments
• Ideal candidate is someone who possesses the ability to take initiative and drive projects with minimal supervision

How to apply

All candidates interested in applying should upload a resume and cover letter which outlines why you’d love to take on this role, and why you’re a great match for what we’re looking for.

Candidates must have the right to work and live in the United States.

Salary range

$75,000-100,000

The full job description can be found here.

Guardian News & Media is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin or citizenship.

We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future.