Job Title: Administrative Assistant

Location: Office-Based Position - Spokane Valley, Washington

Industry: Energy (Petroleum, Car Wash, and EV Charging)

Pay Range: $18-$19 an hour

Job Description:

We are seeking an Administrative Assistant with collections experience to join our team. As a Collections Specialist, you will be responsible for managing and maintaining our accounts receivable portfolio, ensuring timely payments from our clients and customers.

Responsibilities:

• Monitor and manage the Spokane branch accounts receivable portfolio, including overdue accounts and disputed balances. In this position, you will also assist other branches with collections.

• Answering phones.

• Conduct regular follow-ups with clients and customers regarding outstanding balances, using various communication methods such as email, phone calls, and letters.

• Investigate and resolve disputes or discrepancies related to accounts receivable.

• Maintain accurate records of all collections activities, including payments received and outstanding balances.

• Generate and analyze reports on accounts receivable status, aging, and collections performance.

• Work closely with other departments, including sales, accounting, and customer service, to ensure the timely resolution of collections issues.

• Implement and maintain effective collections policies and procedures to improve collections efficiency and reduce bad debt.

• The position will also include backing up other Admins when needed, including invoicing, entering bills, statements, credit card receipt coding, and any other clerical duties needed.

Requirements:

• Proven experience in a fast-paced office environment, specifically in collections.

• Strong knowledge of collections practices and principles.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and customers.

• Strong analytical skills, with the ability to identify and resolve collections issues proactively.

• Proficiency in Email use, Phone use, Google Docs/Sheets, and any other collections or office software. You will have the option to use a Windows or Mac computer whichever suits your needs better.

• Ability to work independently, prioritize tasks, multitask, and meet deadlines.

• High level of attention to detail and accuracy.

Benefits:

• 401k with a Company match

• BCBS (BlueCross BlueShield) Medical, Dental, and Vision Insurance

• Voluntary Term Life Insurance

• Employer-paid Basic Life Insurance

• Long and Short Term Disability, Accident, Critical Care,

• PTO - 80 hours per year from 1-5 years then 120 hours at 5-10 years and 160 at 10 years and after.

• 6 Paid Holidays a year

• Annual clothing store allowance

• Opportunities for career growth.

If you meet these requirements and are interested in joining our team, please submit your application today. We look forward to hearing from you!