This position is responsible for monitoring accounts receivable and making debt collections for the company. The AR Specialist can expect direct interaction with clients in resolving receivables delinquencies while ensuring and maintaining professional relationships. The AR Specialist will be expected to continuously evaluate and look for ways of improving all aspects of collection functions and processes.

JOB FUNCTIONS:

• Monitors the Monthly Aging to ensure creditors are paying on time.
• Send collections letters to all customers with outstanding balances beyond company guidelines. May involve placing direct phone calls and E-mails to customers that are past due.
• Negotiates payment arrangements as necessary and follows up to make sure the payments are made in accordance with agreed terms.
• Works closely with the billing personnel to implement policies and procedures that contribute to accurate invoicing.
• Prepares documentation necessary to create the credit or debit memo necessary to adjust a customer account.
• Addressing ongoing customer complaints and inquiries concerning billings.
• Keeps up with changes in state and federal laws governing debt collections.
• Identifies areas of the collection process that need improvement and make recommendations to management.
• Other duties as assigned by management

EDUCATION:

Prefer an advanced degree in the field of Finance, Accounting, or Business but not required.

EXPERIENCE:

Prefer five years job related experience with solid collection experience and working with accounts receivable.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have good communication skills, both written and verbal.
• Proficient with computer software applications such as Microsoft Office Suite.
• Ability to organize, maintain records, prioritize task and meet deadlines.
• Strong analytical and negotiating skills.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Ability to work independently with critical thinking skills and exercise sound judgment.

EQUIPMENT TO BE USED:

Computer, fax machine, telephone, copy machine, and general office equipment.

PHYSICAL REQUIREMENTS:

This is primarily sedentary role. Ability bend or stand as necessary, squat, stoop, walk, twist, on occasion; go from a sitting position to a standing position several times per day; sit for a long period of time. Ability to lift 25 pounds.

WORKING CONDITIONS:

Works in a typical office setting. Expected to be consistently reliable and punctual for scheduled work.