The Ed Napleton Automotive Group is looking for our next Automotive Service- Greeter. This is an exciting opportunity in a growing, fast-paced industry.

Located at Lexus of Wayzata, the Automotive Service- Greeter is responsible for greeting customers when they arrive for service at the dealership, scheduling them with an available service advisor, assisting customers with directing them to where they are looking to be, moving dealership inventory, and picking up and delivering customer vehicles before and after servicing.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide.

Job Responsibilities:

• Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
• Responds to questions, provides assistance, and furnishes general information to customers.
• Respond to incoming phone calls and delegate as needed using the phone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.
• Coordinate appointments for our customers.
• Assign customers to Sales Consultants as needed using computer software.
• Provide various administrative support as it pertains to the store.
• Picking up and delivering customer vehicles before and after servicing.
• Moving dealership inventory when needed
• Shuttling customers to and from the dealership.
• Moving vehicles within the dealership to assure and orderly inventory.
• Wash/Service vehicles as needed.
• Other duties as assigned.

Job Requirements:

• Minimum high school diploma or GED equivalent required.
• Excellent Customer Service experience required.
• Computer and administrative experience is preferred.
• Attention to detail, patience and a positive attitude is a must.
• Strong written and communication skills.
• Consistent and stable work history.
• Valid driver’s license required
• Professional demeanor and work ethic.
• Willingness to undergo an MVR and background check in accordance with local law/regulations.

What We Offer:

• Flexible Schedules
• Full or Part Time opportunities
• Growth Opportunities
• Medical, Dental, and Vision Insurance
• Accrued Vacation Time
• Employee vehicle purchase plans
• Discounts on products and services
• 401k and additional benefits

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws