• Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
• Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
• Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.

This position is hybrid / work-from-home and may be based out of any of the Care Design NY offices in eastern New York State. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

• Provide clinical consultative support to care managers with the interpretation of assessment and screening tools to help identify opportunities to improve behavioral health outcomes for members. Provide teams with clinical and educational resources as Assist care managers in their ability to coach persons/families and involved team members toward successful self- management of behavioral health and mental health needs.
• Clinically support care managers with assessing members’ and families’ unmet health and social needs. Work with care managers in engaging individuals in identifying and addressing needs related to social determinants of health. Provide clinical support to improve health literacy.
• Educate all staff on the requirements for relevant behavioral health care aspects of the Core Health Home Services and FIDA plans.
• Act as a clinical resource to care managers who need assistance with complex or problematic behavioral health care needs.
• Utilize clinical expertise to support care managers with coordinating and providing access to preventative and health promotion services, including prevention of behavioral challenges, mental illness, and substance use disorder.
• Facilitate access to appropriate behavioral health, mental health, and substance use services and interact with community supports such as behavioral/mental health, treatment programs, CSIDD programs, and hospitals.
• Utilize clinical expertise to support care managers advocating and providing information and community resources for the person and person’s circle of support.
• Clinically support care managers accessing supports and services designed to empower the individual by fostering skills to achieve desired personal relationships, community participation, dignity, and respect.
• Work with Healthcare Management, Care Management, and Quality and Data analytics teams to identify and analyze systemic needs of CDNY and PHP members in behavioral health and assist with systemic actions and quality improvement.
• Monitor the outcomes from emergency room visits and hospitalizations for behavioral health challenges, mental health needs, and substance use to identify strategies to reduce further recurrences.
• Provide clinical guidance to care managers with finding resolutions to the person’s overall needs, including mental health, behavioral health challenges, substance use, legal issues, housing instability, and situations that could potentially put the person being supported a risk.
• Provide clinical support to care managers in discharge planning to attend discharge conferences when appropriate to ensure discharge plans are within the best interest of the individual and support their overall health needs.
• Liaise with state agencies and community providers (OPWDD, CSIDD, OMH, OASAS, etc.), and participate in advisory meetings, provider meetings, forums, and other group discussions to facilitate connection to services and identification of appropriate referral options.

• Master’s degree in social work, a clinical or treatment field of psychology, applied psychology, or school psychology; OR
  • A National Board certification in behavior (BCBA) and a Master’s degree in behavior analysis, or a field closely related to clinical psychology;
  • Or A New York State license in mental health counseling
  • Or A New York State license master’s in social work
• A minimum of 2 years of clinical experience working with individuals with mental illness and/or substance use, homelessness, and criminal justice involvement
• Exemplary written and oral communication skills
• Strong communication skills, including verbal and written communication and strong interpersonal and organizational skills are required
• CASAC certification is strongly preferred
• Previous experience working with people with intellectual/developmental disabilities is strongly preferred
• Proficiency with health-related computer applications is also required