Job description
Overview:
Position Summary
The Care Navigator (CN) provides support to a team of Care Managers by assisting with assessment, care planning, and service coordination activities for low to medium risk, Medicaid eligible clients. The CN works closely with networks of medical and behavioral health providers to manage identified needs, stabilize participants, and reduce healthcare costs. Coordinate with providers to align services that promote access to care and enhanced health outcomes for all clients.
This is a full-time remote position.
Candidate most hold New York State ID- needed for various NY State Portals used in position.
Salary: $32,000/year Responsibilities:
NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become self-sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. NADAP is dedicated to building a culturally diverse workforce, one that aspires to promote an environment that welcomes and supports diversity, equity, inclusion and affirms equal opportunities for all.
Visit us at www.nadap.org.
Visit us at www.nadap.org.
Position Summary
The Care Navigator (CN) provides support to a team of Care Managers by assisting with assessment, care planning, and service coordination activities for low to medium risk, Medicaid eligible clients. The CN works closely with networks of medical and behavioral health providers to manage identified needs, stabilize participants, and reduce healthcare costs. Coordinate with providers to align services that promote access to care and enhanced health outcomes for all clients.
This is a full-time remote position.
Candidate most hold New York State ID- needed for various NY State Portals used in position.
Candidate must be fluent in Spanish
Salary: $32,000/year
Essential Functions
Qualifications:
- Assist a team of Care Managers with the delivery of health home care management services to enrolled clients through the provision of written, electronic, and telephonic outreach, monitoring, collaboration, and planning activities.
- Develop, adhere to, and document daily schedule of appointments; informs supervisor of scheduling conflicts or changes, and maintains accurate record of daily activities.
- Facilitate referrals (securing appointment date/time/location) to network medical, behavioral health and social assistance entities as needed to support Care Managers.
- Participate in individual and group supervision as scheduled by the appointed supervisor.
- Provide phone support to enrolled clients, including telephonic monitoring (wellness checks) to low acuity clients, client appointment reminder calls, and documentation follow up calls to providers.
- Support Care Managers with the completion of HRA 2010e application, including following up with providers for necessary documentation, putting together packages for internal submission, and other support as needed.
- Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe outlined in the Program Manual guidelines
- Performs other duties as assigned.
Formal Education: High School
Experience: 1 Year
Criteria that would be desirable but not required:
Bachelor's Degree preferred.
Experience: 1 Year
Criteria that would be desirable but not required:
Bachelor's Degree preferred.
Bilingual Spanish is a must
Minimum Knowledge: Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
Updating of Knowledge: The knowledge required to perform this job once learned has frequent changes, but the changes are relatively minor.
Minimum Knowledge: Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
Updating of Knowledge: The knowledge required to perform this job once learned has frequent changes, but the changes are relatively minor.
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