Jefferson Center is seeking Care Coordinators to join our recovery oriented, phase-based care teams. Our phase-based care model will help people thrive by continuously revolutionizing healthcare delivery, using a data-driven and team-based approach.

Phase-based care is an interdisciplinary treatment approach rooted team collaboration, data, and measurement, where each member contributes their expertise. The latest team-based clinical practices and tools are employed to help those in need get better fast and maintain their health and wellbeing long-term.

We seek to offer our community access to the best behavioral health, substance use, and wellness services starting on the same day they are requested, without exception. We will achieve this while simultaneously creating a work environment where our team has the autonomy, support, and tools to be wildly effective, satisfied, and engaged at work.

As a Care Coordinator, you may be a good fit for our team if your values and goals align with ours:

• The people we serve want choice in how they receive services, and it is our job to honor choice.
• The people we serve have complex challenges and a team model best supports solving those complex challenges.
• Showing health improvements via measurable outcomes is an important responsibility of providers, both to the people we serve and to those that fund those services.

Goals

While our use of the phase-based care model has many goals, there are three primary ones worth emphasizing: (1) dramatic reduction in wait times for accessing care and wait times between interventions in the initial phase of care, (2) increase our resilience to industry wide staffing shortages and record high community demand, and (3) decrease staff burnout.

Jefferson Center is hiring positions for the SUD Phase Based team.

Substance Use and Recovery Phase Based Care

• Substance Use and Co-occurring Outpatient Phase Based Care provides immediate, non-crisis support and therapeutic services for adults 18 and older and their significant caregivers/families. This includes Indigent clients, clients with Medicaid coverage or self-pay for therapeutic trauma-informed services. The SUD and Co-occurring Outpatient team provides wraparound clinical services from care coordination, Initial and concurrent assessments, individual and/or family therapy, case management and medication management services.

Essential Duties:

For each phase-based care team, the responsibilities of a Care Coordinator include but are not limited to:

• Engage consumers, appropriate family members, and significant others as requested and consented to by client, in the strength-based and trauma-informed treatment process and goal setting
• Assist and support clients in gaining access to needed medical, social, educational, and other services
• Provide care coordination and case management
• Administer evidence-based measurement tools regularly and consume outcome data to drive clinical collaboration discussions and consequently, a client’s care planning
• Identify risk factors such as lethality for suicidal, homicidal, and/or grave disability and coordinate with emergency services as necessary
• Participate in evidence-based practices and other agency initiatives for mental health and co-occurring substance use services
• Exhibit enthusiasm, courtesy, adaptability, and spirit of cooperation and teamwork in the work environment
• Effectively respond to client needs and problems; initiate and maintain positive interactions; timely response to messages and other requests
• Utilize data and new operational practices to better adapt caseload complexity.
• Provide case management services to clients (and/or families)
• Promote protective factors and support with accessing basic needs
• Coordination for emergency services when clinically indicated or medically necessary; risk/lethality assessment
• Maintain knowledge of and facilitate connections with Jefferson Center and community resources; develop and maintain relationships with entities to assist in a seamless referral process
• Possess a working understanding of the concepts of Healthcare Equity, Health Disparities and Cultural Relevance and of their impact on service planning, service coordination and service provision
• Possess awareness of the relationship between social indicators (such as immigration history, racism, access barriers, poverty, residency status, etc.) and biopsychosocial functioning
• Consistently meets the expectations of the job

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required:

• Bachelor’s degree (from accredited University/college) in social work, nursing, human services, counseling, psychology, or another related field required.
• Bilingual preferred but not required
• Knowledge of and experience with community-based services and supports in the area are highly valued
• Ability and willingness to work in face-to face client settings, out in the community, or via video telehealth
• Experience working with vulnerable populations of diverse cultures and ethnicities
• Highly reliable, flexible, organized, and self-motivating
• Skills, experience, or vested interest in integrated health care approaches
• Comfort with or willingness to quickly learn various technologies

• Flexible work schedule and remote work options (Jefferson Center will offer relocation assistance, up to $1,500, to out of state candidates willing to relocate to Colorado. Please contact Recruiting for more information.)
• Medical (Kaiser or Cigna), Delta Dental, and EyeMed Vision insurance plans
• Life, LTD/STD, and malpractice insurance paid by Jefferson Center
• 401(k) plan with matching employer contribution and 403(b) option
• 15% Wellness Discount on medical insurance plans for participating employees
• 1 Paid Wellness Hour per week (based on FTE)
• Health Insurance Reimbursement up to $125 per month
• Generous Paid Time Off plus 13 paid holidays per year
• Employees with 1 year of service are eligible for Supplemental Parental Leave up to 60 hours (based on FTE)
• Extended Paid Bereavement Leave up to 20 days
• Trauma Informed Care Leave
• Tuition Reimbursement after one year of employment
• Public Service Loan Forgiveness and Colorado Health Services Corps loan repayment plan options for participating employees.

COVID-19 Vaccination or an approved medical or religious exemption is required for employment with Jefferson Center for Mental Health. Newly hired employees must be fully vaccinated (Received final dose of an authorized COVID-19 vaccine regimen) and provide proof, or have an approved medical or religious exemption, prior to their first day of employment. Information on how to request an exemption will be provided at the time of offer.