Job description
- Bachelor's degree in health care, public or business administration, plus at least 15 years of experience.
- Extensive experience managing a large, complex community-based health care clinic
- Outstanding leadership and interpersonal skills
- Proven ability to partner and work with diverse communities
Preferred Qualifications
- Master's degree in health care, public or business administration and/or a terminal health professional degree
This is a one-of-a-kind opportunity that rarely occurs in healthcare leadership. The Chief Executive Officer (CEO) of this well-run, high quality Federally Qualified Health Center (FQHC) will have the distinct advantage of working in an environment that is both teaching oriented and firmly connected with the communities that it serves in Minneapolis.
- Serve at the intersection of healthcare delivery, public service, and health professional education.
- Collaborate with the community served by CUHCC to provide comprehensive, culturally sensitive health care to community members.
- Build strong, positive relationships across the University of Minnesota’s departments, faculty, and students.
The Organization
The Community-University Health Care Center (CUHCC) is an FQHC community-based health center that provides primary, comprehensive, and episodic health care for patients in the Phillips Neighborhood south of downtown Minneapolis. Services are provided through CUHCC's medical, dental, and mental health clinic, where more than 11,000 patients receive care, representing a total of 60,000 patient visits each year. CUHCC serves a racially heterogeneous and primarily lower socioeconomic, uninsured and underinsured patient population.
CUHCC has a total operating budget of approximately $22 million, about half of which comes from external grants and contracts and employs a staff of about 200. CUHCC is part of the University of Minnesota's Office of Academic Clinical Affairs. Under HRSA guidelines it is operated in collaboration with a community board of directors through a Co-Applicant Agreement and serves as a clinical training site for several programs within the University of Minnesota.
- 200 Staff
- 60,000 Patient visits
- $22M Budget
- Services
- Health Resources and Services Administration (HRSA): Advancing HIT for Quality (2021)
- Health Resources and Services Administration (HRSA): COVID-19 Data Reporter (2021)
- Health Resources and Services Administration (HRSA): Health Center Quality Leader (2018)
- Patient-centered Medical Home (PCMH)
- Minnesota Department of Health: Health Care Home certified
Collaboration and Funding Partners
- Abbott
- Abbott Fund
- Bentson Foundation
- City of Minneapolis Health Department
- Direct Relief
- Health Partners
- Health Resources and Services Administration
- Hennepin County Human Services and Public Health Department
- Medica Foundation
- The Medtronic Foundation
- Minnesota Association of Community Health Centers
- Minnesota Department of Health
- Minnesota Department of Human Services
- Minnesota Department of Public Safety
- National Association of Community Health Centers
- Open Door
- National Institute of Health
- Otto Bremer Trust
- Richard M. Schulze Family Foundation
- Stinson, LLC
- Substance Abuse Mental Health Services Administration
- University of Minnesota
- WellShare International
The Position
The Chief Executive Officer has primary responsibility and accountability for the clinic’s day to day operations. In addition to working in collaboration with the Chief Clinical Officer on clinical matters, the CEO is responsible for educational and research programs, implementation of the board’s strategic goals, and ensuring efficient administrative activities (i.e. HR, finance, IT, communications) in alignment with University policies and procedures. The CEO carries this work out with an administrative leadership team that includes a Chief Operating Officer, Chief Financial Officer, and Director of Advancement. The CEO serves at the intersection of health care delivery, public services, and health professional education. A key element of this position is managing a community clinic that is governed jointly by a community board of directors and the University of Minnesota, and that meets the mission, regulatory and funding requirements specific to federally qualified health centers following this type of governance model.
Job responsibilities are outlined in greater detail below:
Leadership: Build a strong system of healthcare delivery that meets the needs of patients.
- Demonstrate effective leadership and commitment to organizational vision
- Serve as a non-voting, ex officio member of the community governing board, provide staff support, and assist the board in carrying out its responsibilities
- Provide information, make recommendations and facilitate board decision-making
- Ensure that CUHCC's philosophy governs all its activities, and the mission is implemented through all its programs
- Emphasize quality and continuous organizational improvement throughout the organization
- Build a collaborative and highly engaged culture within the Clinic’s workforce
- Build systems thinking and learning capacity to quickly respond to a constantly changing environment
- Build and manage strong, high-performance teams
- Promote the image and visibility of CUHCC within the community
- Actively demonstrate leadership and professional development
Strategic and Operational Planning:
- Utilize strategic thinking to develop ways to expand and adapt CUHCC to meet the needs of the community and CUHCC's patients
- Recognize and develop responses to organizational challenges
- Scan and assess the environment and develop service and business opportunities
- Effectively position CUHCC to identify and deliver on opportunities for needed services
- Create an environment for collaborative, cooperative planning that is value-based and adds value for those who utilize CUHCC programs.
Clinical Program Development and Management:
- Oversee the delivery of the center's medical, dental, and mental health programs
- Oversee compliance with federal/state laws and established standards of care
- Build strong, positive relationships with the patients and communities CUHCC serves
- Oversee new program development, implementation, and evaluation
- Represent CUHCC in the community; work collaboratively with other community agencies and organizations to develop programs that support CUHCC's mission.
- Build strong, positive relationships with the University's Office of Academic Clinical Affairs, its schools, departments, faculty, and students
- Collaborate with the University's Office of Academic Clinical Affairs in providing a top-quality clinical site for the training of health professional students and residents
- Collaborate with the University’s Office of Academic Clinical Affairs in the conduct of research to improve health outcomes for CUHCC patients. Ensure that the research complies with federal, state, University, and center policies and that it meets the needs of CUHCC and the broader community.
Communications:
- Facilitate understanding of the organization's mission, vision, goals and strategies
- Maintain balance and positive working relationships between the community board of directors and the University’s Office of Academic and Clinical Affairs by ensuring both are informed about the Clinic’s affairs and understand each other’s perspectives
- Articulate the value and impact of CUHCC programs in public and personal communications
Financial management:
- Ensure financial viability and stability for CUHCC
- Oversee the implementation of financial policies in alignment with University policies
- Provide oversight of CFO function to ensure timely, effective and accurate financial management and reporting
- Seek and develop funding opportunities for supporting the work of CUHCC
- Assure that various funding requirements are met, and reports submitted as required
Operations management:
- Oversee and evaluate clinic operations and effectiveness
- Provide oversight of COO function
- Promote quality and service excellence for patients and clinical staff
- Assist in the development and implementation of short- and long-range plans to enhance operating efficiency and bottom-line accountability
Information management:
- Ensure that the information necessary for planning and implementing business strategies and fulfilling reporting requirements is available, reliable and timely
- Ensure the integrity of information to better understand the business and business opportunities
- Maintain an engaged and team-oriented work climate of collaboration and cooperation
- Set and implement sound personnel policies in alignment with University policies
- Maintain a climate that attracts, keeps and motivates top quality staff at all levels
- Assure the orientation, development, and ongoing review of staff performance
- This position reports to the center’s community governing board and the University’s Associate Vice President for Clinical Affairs.
The Community
Minneapolis is a major city in Minnesota that forms the "Twin Cities" with the neighboring state capital of St. Paul. Bisected by the Mississippi River, it's known for its parks and lakes and outdoor trails. Minneapolis is also home to many cultural landmarks like the Walker Art Center, a contemporary art museum, and the adjacent Minneapolis Sculpture Garden, famed for Claes Oldenburg's "Spoonbridge and Cherry" sculpture. The community also boasts a lively theater and music scene. More information can be found at https://www.exploreminnesota.com.
Procedure for Nominations
For additional information or to nominate someone for this position, please contact a member of the KBA team:
Livonne Engebrecht
Senior Executive Recruiter
lengebrecht@kirbybates.com
707-921-5008
Troy Keach
Vice President Search Services
tkeach@kirbybates.com
Dennis Kain, FACHE
Senior Vice President Search Services
dkain@kirbybates.com
EEO Statement
Kirby Bates Associates is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC’s mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others’ styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.
Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.
Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
This position will remain open until filled.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: https://safe-campus.umn.edu/return-campus/get-the-vax
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
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