Department: 62144400 Allina Health Group East Metro Women's Health
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary: Provides support to the clinical team, providers and patients to deliver timely and quality health care services for optimal service and care.
Job Description:

Principle Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
  • Schedules quick appointments, fixes scheduling errors, edits appointment notes.
  • Follows up on no-shows and works with providers to review and approve add-ons.
  • Greets patients or sets up virtual visits, completes identification verification, height, weight and vision and hearing screening, and informs patients of wait time.
  • Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
  • May perform specific patient care tasks based on training.
  • Prepares I-Pads for interpreter use and may escort patients to other departments.
  • Processes incoming mail, scans, copies and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
  • Cleans procedure and exam rooms between patients and at end of day.
  • Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
  • Cleans and ensures proper maintenance for equipment and sterilizes instruments.
  • May prepare rooms for procedures.
• Clinical safety support.
  • Performs daily crash cart checks, monitors and empties sharps containers, and completes liquid nitrogen management and refills.
  • Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.
  • Places work orders and Service Now tickets as needed.
  • May participate in the Safety Committee.
• Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• 0 to 2 years Healthcare or patient care experience preferred and
• 0 to 2 years Electronic Medical Records experience preferred and
• 0 to 2 years Medical Terminology preferred
• BLS Tier 1 - Basic Life Support - Allina Health within 30 Days

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Additional Job Description:

Will float to 6 sites