Colleague Administrator

Full Time
Bamberg County, SC
Posted
Job description
Agency Specific Application Procedures:
Please complete the State application to include current and previous work history and education. A resume may be attached, but not substituted for completing work history and education sections of the application or to determine if an applicant has met the minimum qualifications and additional requirements for the position. Copies of unofficial college transcripts must be submitted for all positions that require a degree. Official transcripts will be required if offered the position. Denmark Technical College provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex, - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

    DESCRIPTION

    BENEFITS

Job Responsibilities

Maintain the institutions Ellucian Colleague ERP system by providing best practice preventive maintenance and management. Supports all client SQL databases related to Ellucian applications: Colleague, portal, self-service, data extracts, patches and upgrades, and CRM based products. The position also provides involves delivery of training through workshops and other faculty professional development opportunities.

  • Configures and maintains the College ERP relational database management system; install, configure, and manage local relational databases, as required; support hosted solutions and ensure DTC has full access to all college data. Evaluate data analysis models and procedures. Manage system and data integrity; regularly monitor system to ensure maximum performance and availability.
  • Provides end-to-end technical support and problem resolution; maintain contact with vendors and software support to escalate problem resolution. Provides cross-functional and after hours support as required. Work with IT operations to protect the database against threats or unauthorized access. Maintains user accounts; create/modify accounts and assign security levels. Conducts account audits on a periodic basis.
  • Assists and documents business processes for departments related to the successful use of Colleague.
  • Other tasks as assigned by the Director of Information Technology.

Minimum and Additional Requirements

Bachelor’s degree plus one (1) year of computer technology experience or related field; or high school diploma and five (5) years of experience with Ellucian Colleague as system enterprise administrator. Experience with Intrinsic Informer is a plus.

Additional Comments

Proficiency with Microsoft SQL. Knowledge of computer hardware, software, programming languages, analysis, and educational systems. Must understand security and data integrity controls and protocols.

Agency
State of South Carolina
Agency

Denmark Technical College

Address

P.O. Box 327

Denmark, South Carolina, 29042

Phone
803-793-5197

THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.


Job Responsibilities

Maintain the institutions Ellucian Colleague ERP system by providing best practice preventive maintenance and management. Supports all client SQL databases related to Ellucian applications: Colleague, portal, self-service, data extracts, patches and upgrades, and CRM based products. The position also provides involves delivery of training through workshops and other faculty professional development opportunities.

  • Configures and maintains the College ERP relational database management system; install, configure, and manage local relational databases, as required; support hosted solutions and ensure DTC has full access to all college data. Evaluate data analysis models and procedures. Manage system and data integrity; regularly monitor system to ensure maximum performance and availability.
  • Provides end-to-end technical support and problem resolution; maintain contact with vendors and software support to escalate problem resolution. Provides cross-functional and after hours support as required. Work with IT operations to protect the database against threats or unauthorized access. Maintains user accounts; create/modify accounts and assign security levels. Conducts account audits on a periodic basis.
  • Assists and documents business processes for departments related to the successful use of Colleague.
  • Other tasks as assigned by the Director of Information Technology.

Minimum and Additional Requirements

Bachelor’s degree plus one (1) year of computer technology experience or related field; or high school diploma and five (5) years of experience with Ellucian Colleague as system enterprise administrator. Experience with Intrinsic Informer is a plus.

Additional Comments

Proficiency with Microsoft SQL. Knowledge of computer hardware, software, programming languages, analysis, and educational systems. Must understand security and data integrity controls and protocols.


Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

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