1/24/2023 5:00 PM Pacific

CITY OF PLEASANTON
COMMUNITY SERVICES OFFICER
$6,311.07 - $7,673.47 MONTHLY
$75,732.80 - $92,081.60 ANNUALLY DEFINITION

THE POSITION

The Community Service Officer (CSO) is a civilian, non-sworn position. Under supervision, the CSO is principally responsible for the performance of a variety of routine, non-hazardous municipal law enforcement duties for which sworn personnel are not required. Additionally, the CSO performs a variety of other tasks in support of Police Department operations; performs relates duties, as required. Persons in this classification are required to wear a uniform, work shifts as assigned, and work weekends.

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  Assists with crime scene control; receives and identifies evidence and found property; maintains proper control of same; disposes of evidence and found property, as directed.
• Assists with the rendering of first aid and CPR in the field.
• As assigned, speaks before schools, community and neighborhood groups on a variety of law enforcement topics.
• Performs security checks of buildings and facilities, etc., in the field, as assigned.
• Fingerprints prisoners.
• Collects and tabulates data associated with departmental operations; enters and retrieves computerized data.
• Performs clerical duties, to include typing and filing.
• Maintains departmental supplies and equipment; disposes of latter, as directed.
• Takes reports and interviews victims, witnesses and other persons associated with routine, non-hazardous crimes, e.g., burglaries, thefts, malicious mischief, etc.
• Directs traffic, enforces parking regulations, issues traffic citations and prepares traffic accident reports.
• As required, testifies in court.
• Receives complaints and reports of routine criminal and non-criminal incidents from the public; prepares associated reports.

• Interview/question individuals, obtaining specific information there from.
• Hear, observe, retrieve, retain and recall information accurately.
• Relay, explain and describe accurately, information in both oral and written form.
• Read, understand and follow written policies, regulations and both oral and written instructions.
• Learn and apply first aid and CPR.
• Act purposefully and calmly in emergency situations.
• Speak before groups.
• Perform basic clerical skills, typing skills desirable.
• Learn basic equipment maintenance tasks.

• Choice of One of Four Comprehensive Health Plans
• Dental and Vision Coverage Plans
• Life Insurance and AD&D Coverage of $35,000
• 11 Paid Holidays
• Floating Holidays
• Paid Sick Leave
• Short/Long Term Disability Plans
• Annual Vacation Beginning with 10 Days
• Education Incentive Pay
• 457 Deferred Compensation Plan, City Contribution - no required employee contribution
• Section 125 Flexible Spending Account
• Employee Assistance Program
• CalPERS Retirement