Company Overview

Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The eCommerce Merchandising/Operations Coordinator will maintain the day-to-day operations of the eCommerce business. This role will focus on product data, visual merchandising, site optimization and efficiencies, and working cross-functionally to improve the customer experience.

Responsibilities

• Partner with digital Creative team to brief in monthly concepts/ideas and page layouts (Homepage, Landing Pages, and Shops) to support category initiatives and strategies
• Establish collaborative relationships with eCommerce team, as well as Creative Services, Merchandising, Planning, and Marketing to understand the end-to-end process of bringing product to life on the site
• Visual merchandising strategy and identifying ways to optimize and enhance product pages, category pages, navigation browsing, internal site search and filters
• Prepare for monthly deliveries including tracking inventory, copy, images
• Product lifecycle management, including executing product upload, style grouping, cross-sells, attributing, and price approvals
• QA the site and email sends daily
• UAT all Club Monaco site related projects to ensure business requirements are met and partner with proper cross-functional teams for sign off
• Monitor site for bugs and partner with cross functional teams to resolve site content and product related issues

Qualifications

• Bachelor's degree in related field required
• Self-starter with superior time management, project management, and organizational skills.
• Ability to work cross functionally, understanding different needs of the business and managing expectations.
• Understanding of business impact as it relates to customer journey.
• Experience with running and evaluating results from user testing initiatives.
• Experience with A/B testing platforms.
• Experience with Salesforce Commerce Cloud (formerly Demandware).
• Desire and ambition to keep ahead of industry trends and new technologies.
• Exceptional data-analysis skills and ability to communicate findings effectively in a non-technical manner.
• Self-motivated, resourceful, and creative mindset.
• Excellent communication skills
• Ability to develop and maintain respectful, strong relationships across the organization