Job description

Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 700+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.
Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.
Under the direction of the Manager of Unit Acquisition, the Unit Acquisitions Coordinator will provide guidance, technical assistance, and programmatic support to agencies in the community, ensuring that all Los Angeles Continuum of Care funded permanent housing programs tasked to secure permanent housing units and conduct unit acquisitions work are being administered and coordinated effectively, efficiently, and ethically within and across service planning areas. The Unit Acquisitions Coordinator will assess, develop and coordinate the implementation of best practices with the recruitment and procurement of new landlords, landlord support networks, and standards to ensure mutually beneficial and professional relationships, and work to ensure that all Los Angeles Continuum of Care funded Unit Acquisition programs work collaboratively and efficiently to ensure quick, and seamless participant and agency connection to newly developed and existing landlords. Additionally, working within the Permanent Housing Department, the Unit Acquisitions Coordinator will identify, and address program gaps and needs, and work to align system goals, opportunities, resources, and address barriers to program and systems-level success. The Unit Acquisitions Coordinator will collect and synthesize data to target data informed guidance and technical assistance.

Essential Job Functions

• Work with interdepartmental staff to assess unit acquisitions work for all permanent housing programs, prioritize areas of technical assistance needed and identify resources for agency support.
• Enhance service delivery through the provision of targeted technical assistance and guidance to agencies.
• Support the development and implementation of tools that will assist agencies to better track and provide unit acquisitions services to program participants. This will include guidance and training on developed new tools/forms including a focus on landlord recruitment practices, landlord support functions, efficient participant connections to developed or existing landlords, and prompt utilization of available units.
• Coordinate and facilitate a learning community platform with providers that will identify challenges and share best practices.
• Develop and coordinate various landlord focus groups working with the Policy and Systems department to ensure emerging practices complement existing landlord business models.
• Assist in the development of the Housing Location and Resident and Property Support Services program guides and the Scope of Required Services that will provide a deeper understanding of the program, essential core components and any funding regulations.
• Develop working relationships with various stakeholders, community partners, housing authorities, property management companies and private landlords.
• Coordinate, facilitate, train, and support unit acquisitions with various permanent housing programs, inclusive of short-term and long-term subsidy housing programs.
• Work in collaboration with other departments to ensure accurate and effective monitoring of programs, data collection, contract implementation, and outcomes.
• Create, review and track performance improvement plans; coordinate with other departments to ensure issues and concerns that are raised are properly addressed.
• Coordinate, facilitate, train, and support permanent housing providers who are engaged in unit acquisitions work in interpretation and implementation of LAHSA, ESG, CoC, any/all other funder-mandated guidance/policy and procedure into their programming and service delivery.
• Coordinate, facilitate, train, and support permanent housing providers engaged in unit acquisitions work in post-award activities, in conjunction with the systems components team, such as: new contract onboarding, new program kick-off, in understanding and programming Scopes of Required Services by providing resources, best practices, and Technical Assistance to providers to ensure contracting and programming requirements are met.
• Work with agencies to resolve Monitoring findings, concerns, and grievances, as well as to improve provider programming and compliance measures to minimize/reduce findings, concerns and grievances.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Familiarity with CES and LAHSA funded programs, including best practices in homeless services program provision strongly preferred.
• Familiarity and prior experience working with PATH LeaseUp preferred.
• Ability to establish strength based and positive relationship to work cooperatively with individuals, groups and organization that are diverse in mission, composition, function, capacity, geographic location and sometimes with competing priorities.
• Experience with program development, program implementation, program management, etc. preferred.
• Experience in housing navigation, landlord recruitment, real estate transactions, property management, or supportive housing preferred.
• Demonstrated experience gathering, analyzing, and presenting data.
• Self-motivated to produce quality results, learn concepts and skills necessary to work towards a goal. Ability to learn and adapt to change, and ability to think critically and strategically.
• Strong written, verbal and presentation communication skills.
• Demonstrated organizational skills, project management and proven ability to work independently and manage multiple projects and priorities within a multi-disciplinary team environment.
• Sets a high standard for personal and team performance with a focus on results.
• The successful candidate will be a collaborative problem solver. Their work will be driven by strategic and design thinking and executed with creativity and efficiency. They will demonstrate patience and a commitment to treating others with respect.
• Strong advocacy skills to ensure individuals have access to Fair Housing Laws.

Training & Experience

• Proven professional experience and educational background.

COVID-19 Vaccines

• Effective November 1, 2021, LAHSA will require proof of vaccination for all employees. This requirement is in response to the public health emergency and is intended to reduce the spread of COVID-19 among LAHSA employees, our stakeholders and those we serve – it will remain in effect for the duration of the public health emergency.
• Employees may apply for an exemption if they cannot be vaccinated due to complicating medical conditions or sincerely held religious beliefs. If the exemption is approved, then the employees will be subject to weekly COVID-19 testing.

A_ppointments are typically made between the minimum and the midpoint of the range, depending on qualifications. _Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.

Job Type: Full-time

Pay: $64,272.00 - $89,436.01 per year

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