Off Lease Only LLC is seeking a Customer Service Associate!

Come join the nations used car destination! When you work at Off Lease Only not only are you important and appreciated but every associate plays a crucial role in making sure that our customers have a superior car buying experience. We value our associates and believe that the associates are the foundation of the Company and the key to our continued success.

Summary:

This job is primarily responsible for interacting with customers to provide information to inquiries about vehicle products and services and to handle and resolve customer complaints.

Essential Job Responsibilities and Duties:

• Greet customers and potential customers entering the dealership using the sales script, determine the nature and purpose of their visit, and direct or escort them to the appropriate destination.
• Direct customers to kiosks to look for vehicles.
• Drive customers to the vehicles in the dealership in the golf cart; ensure customers are secure in the golf cart and follow all company golf cart procedures.
• Escort customers to view vehicles outside when requested.
• Run the “up system” for the sales department by assigning customers to sales representatives as their names come up on the list. Escalate any problems with the up system to the Sales Manager.
• Greet customers who have complaints or concerns; pull the deal and any other required information to assist Customer Service Representatives; direct customers with complaints to a Customer Service Representative.
• Run the “up system” for the sales department by assigning customers to sales representatives as their names come up on the list. Escalate any problems with the up system to the Sales Manager.
• Other duties as assigned.

Qualifications:

• A valid Florida driver’s license with a satisfactory driving record in the sole discretion of Off Lease Only.
• High School Diploma or equivalent.
• Prior current retail customer service experience strongly preferred.
• Ability to read, speak, and write in the English language.
• Bi-lingual Spanish strongly preferred.

Why work for Off Lease Only:

Competitive Pay, Daily Pay Option, Growth Opportunities and Continued Training, Paid Time Off, Medical, Additional Ancillary Benefits, Vision, Dental, Employee Assistance Program, Accident Plan, Voluntary Life Insurance, Short Term Disability, Long Term Disability, 401(k) with employer contribution

Off Lease Only is a drug free workplace. All applicants will be subject to a drug screen and background check. Off Lease Only is an Equal Opportunity Employer and administers all employment practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under law