Customer Service Representative For a Credit Building Fintech Company
Job description
Tradeline Supply Company, LLC is a leading fintech credit building platform experiencing significant growth. We are currently seeking multiple Customer Service Representatives to join a small team of elite specialists within our niche industry.
There is no cap on advancement opportunity and we offer significant raises on a regular schedule. To learn more about our company visit our website at www.TradelineSupply.com
Job Description:
The customer service representative (CSR) will be on a fun team of smart individuals all working towards one common goal. This is a fast paced environment and the CSR must be able to learn quickly and independently in order to be able to handle a high volume of inbound phone calls and emails.
This role will be more heavily weighted towards the customer service / phone support side of the business but will also involve processing orders on the back end of our custom website, which involves dealing with emails and working with the various apps and software that support our web-based business.
Starting pay is $22.00 per hour. The first 10% raise will occur between 6-9 months depending on skill level and ability to adapt to our business. The second 10% raise will occur 6-9 months after the first raise, again, depending on skill level and ability to adapt. Those with exceptional abilities may receive raises even faster than this as well. All subsequent raises will be based on skill sets, responsibilities acquired, and performance.
Serious inquiries only. If you are interested in working with us, please complete the Phone Interview questions that will be sent to you in the skill tests.
We are open Monday through Saturday and some weekend coverage will be required.
Job Type: Full-time
Pay: $22.00 - $40.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- San Diego, CA 92120: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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