Summary:

The Clinical Education Director is a field-based therapeutic position requiring a strong background and clinical experience in science as well as clinical operations experience. The Director will lead a team of CEs, providing management, coaching and direction to the CE team in line with the associated sales strategies. The Director will set goals and evaluate progress of the CE team. The CE Director will deliver cutting edge scientific data and technical/practical education to practicing clinicians, key thought leaders, professional societies, and payers within the pain and/or anesthesia therapeutic space. The CE Director is responsible for developing, coordinating, and assuring implementation of corporate scientific and clinical strategies to these thought leaders within academic, clinical, and healthcare organizations. The CE Director will take on leadership activities within the Clinical Educators with respect to congress identification and activities as appropriate. The CE Director will work as part of the sales leadership team.

Essential Duties & Responsibilities:

The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.

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  Provide Management, coaching, mentoring and direction to the CE team in supporting the commercial, educational and training needs of the HCP, both new and long-term customers, including: providing additional education in response to HCP requests; sharing of approved provider protocols; facilitating development and implementation of individual and institution needs/protocol/ERAS/ERP, and appropriate scientific exchange.
• Provide Management, coaching and direction to the CE team in support of the commercial strategy
• Maintain clinical, scientific, and technical expertise in relevant product and disease state areas.
• Assist in the development and implement of content for advisory boards as appropriate and report back key findings
• Evaluate tools and resources needed to implement an effective field medical team
• Lead, develop and implement local, regional and national programs to promote disease state and product awareness
• Develop clinical content such as slides, training materials, standard responses and field medical materials
• Provide medical/scientific presentations to internal and external groups. Provide clinical/scientific input and training to internal functions within regulatory guidelines.
• Develop and adhere to corporate SOPs and ensure vigilant compliance with relevant legal and regulatory guidelines governing scientific interactions with physicians and healthcare professionals across all activities, including those related to clinical trials, scientific interactions with internal and external groups, and responses to unsolicited requests for medical/scientific information.
• Ensure compliance with all applicable laws, regulations and regulatory guidelines governing commercial and scientific interactions with healthcare professionals, payers, advocacy and other business partners.
• Identify, collect, and communicate insights related to competitor medical information and physician practice trends
• Document interactions and activities in appropriate databases, retaining, submitting and approving required expenses and meeting defined qualitative and quantitative objectives

Supervisory Responsibilities:

This position will supervise a team of Clinical Educators. Direct reports will include Clinical Educators.

Interaction:

This position may have contact with internal colleagues in compliance, regulatory, pharmacovigilance, marketing, sales, training, research and development, strategy and portfolio management, and HOVA. This internal collaboration is considered a fundamental and essential part of the position.

External collaboration includes trade associations, professional societies, payers, clinicians, policy-thought leaders.

Education and Experience:

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  Advanced degree in clinical or life sciences (PharmD, M.D., Ph.D. in a medically related field) from accredited college or university. Will consider Master’s or Bachelors level degree in health sciences (RN, RPh, PA, NP, etc.) and additional years of clinical experience.
• Minimum 3 years healthcare experience
• Minimum 2 years Clinical Education or closely related experience.
• Minimum 1 years of experience in the perioperative pain and/or anesthesia therapeutic area is preferred.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Demonstrated problem-solving skills with strong business skills/acumen
• Proven ability to manage multiple projects, set priorities and meet deadlines.
• Excellent written and verbal English communication skills, including ability to present to groups of varying sizes.
• Proven track record of success in establishing relationships with KOLs
• Demonstrated ability to quickly and comprehensively learn about new subject areas and environments and effectively communicate that information.
• Ability to travel swiftly and frequently (up to 80% travel throughout the year) with overnight stays. Close proximity to airport- preferred under 1 hour or 50 miles.
• Clearly communicate an understanding of both the pharmaceutical and healthcare industries; understanding of clinical trial design and working knowledge of GCP guidelines, particularly concerning Investigator Sponsored Research

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to travel by automobile as well as by airplane and other forms of public transportation. The employee is regularly required to stand for long periods of time (up to several hours straight). The employee will be required to move quickly and safely in the OR and other healthcare environments.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The work setting is consistent with a typical pharmaceutical office environment with offices and cubicles. Also: healthcare facilities including but not limited to Hospitals, Medical Centers and Ambulatory Care Centers. The work setting will also include public spaces such as conferences and professional meetings at venues of varying sizes.