Job description

Director of Shelter Programs

At Housing Families, we are working to achieve housing equity and wellbeing for all. We partner with communities, families, and individuals to ensure housing stability by offering tailored services including temporary and permanent housing, food assistance, counseling and therapy, legal services, and youth programs.

With Housing Families’ continued growth, we now offer services in Malden, Everett, Revere, Chelsea, Medford and Burlington, where, since our inception in 1986, we’ve strengthened housing security for over 2,400 families and individuals.

Role Purpose: The Director of Shelter Programs reports to the Deputy Executive Director and overees the daily operations and fiscal health of both the Family and the Individual Shelter Programs.

Responsibilities:

• Ensure all families and individuals are treated with dignity and respect.
• Ensure all services are provided in compliance with various funding sources.
• Model Housing Families and DEIB values to all staff and ensure all employees deliver services and foster a work environment consistent with these values.
• Oversee all programmatic and contract compliance elements of HFI’s Family Shelter and Individual Shelter. This includes analyzing data to ensure services are reflective of population needs, all rehousing and service-related goals are being met and teams are fully staffed and well trained.
• Supervise a team of management level staff. This includes hiring, training, team building, weekly supervision, and embedding principles and practices of equity, inclusion and belonging.
• Audit data entered into HMIS software to ensure accurate records are maintained for all clients.
• Partner with the Property Team to ensure all shelter and housing units meet habitability standards.
• Serve as a member of the senior leadership team on resolving agency wide issues and implementing best practices.
• Compile program data for grant and fundraising opportunities.
• Work with finance team to establish program budgets and track expenses accordingly.
• Organize and participate in an on-call rotation with other shelter staff to respond to off-hour emergencies.
• Manage crises as they arise utilizing flexible approaches and a calm presence.
• Other duties as assigned.

QUALIFICATIONS / ELIGIBILITY REQUIREMENTS:

Qualifications: Must have experience working directly with clients in the human services field. Must have experience managing program funding, facilitating groups and providing supervision. Must have excellent organizational skills to manage on-going projects concurrently with the flexibility to manage frequent changes, and excellent communication skills. Proficient with Microsoft Office Suite and ability to quickly learn new software and tracking systems. Working knowledge of the impact of trauma, homelessness, and Motivational Interviewing. Working knowledge of domestic violence, substance use and mental health conditions. Bilingual Spanish or Haitian Creole a plus.

Eligibility Requirements:

• Must be willing to work in Metro Boston/North Shore and have reliable transportation. This is an onsite position primarily.
• Must be willing to work 9am – 5pm on Monday through Friday with some flexibility needed for meetings and supervising staff.
• Must have unrestricted work authorization to work in the United States.
• Must be 18 years or older.

APPLICATIONS / COMPENSATION:

• This is a full-time, exempt position with a salary starting at a minimum of $85k.
• Please send a cover letter and resume
• Please include “Director of Shelter Programs” in the subject line.

Housing Families Inc. is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all people and families thrive. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Malden, MA 02148: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Senior leadership: 5 years (Required)

Work Location: In person

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.