About Your Work

• Provide administrative support and project management/coordination for cultivation, stewardship, and recognition activities
• Use advanced writing skills to efficiently and accurately draft professional letters to donors in recognition of gift acknowledgement. Revise templates annually to avoid repetition and maintain current information.
• Implement and manage processes/procedures for pledge reminders to donors and notification to individuals/families of honorary and memorials gifts to Chautauqua Institution.
• Serve as the Donor Concierge for the Advancement Department by providing high quality personalized stewardship support for leadership giving donors.
• Provide project management and execution of membership benefits for giving societies.
• Coordinate new donor giving program.
• Assist with reporting on the performance of endowment funds and other restricted gifts.
• Assist with donor mailings, as needed.

• Maintain an expert working knowledge of fundraising software and relationship management solution (Raiser’s Edge) to track and record activities.
• Attend appropriate stewardship and recognition events to assist in management of activities, welcoming guests and gathering of feedback.
• Preserve confidential information.
• Maintain current knowledge of stewardship and non-profit trends and best practices, seeking out opportunities for professional development that will enhance job performance, including building networks with colleagues at peer institutions.
• Support other stewardship projects as assigned by the Director of Donor Relations.
• Serve as back-up receptionist, as needed.

About You

Education & Experience

• Minimum Associate’s Degree in Communication, Public Relations, Marketing or closely related field is required. Candidates with equivalent combination of education/work experience will also be considered.
• Six months or more of demonstrated experience performing related duties in a nonprofit/philanthropy setting, with a proven track record of excellence in organization, time management, and attention to detail.

Knowledge, Skills, and Abilities

• Superior written and verbal communication skills.
• Professional computer skills, proficiency in Microsoft Office Suite and Raiser’s Edge or similar donor management system.
• Ability to build collegial, productive relationships with team members, donors, volunteers, and institutional partners, through the lens of our organizational values.
• Proven ability to multi-task and balance competing priorities.
• Must be able to identify and resolve problems in a timely manner.
• Interest in fundraising and donor stewardship.

About Chautauqua Institution

Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.

Total Rewards for Our Talent

Chautauqua Institution’s competitive compensation and a benefits suite that includes health insurance with Blue Cross Blue Shield, flexible spend (or health savings) account options, dental and vision insurance, complimentary life insurance, wellness incentives, and fitness options, an employee assistance program, and supplemental life insurance and long-term disability options. The Institution supports planning for retirement through a discretionary employer pension contribution, which has recently been (10%) of gross compensation following a designated service period.

Discovering Your Chautauqua Experience

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. In addition to a traditional gate pass, employees and their families will receive full access to our current and historical programs online at CHQ Assembly.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions in which everyone feels that they can engage as full and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices and applicants will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.