Job description

MAIN ASSIGNMENTS

• Develops, implements, and evaluates programs and initiatives to meet sales, marketing, financial, quality, and service goals.
• Processes data necessary to establish initial client records, services, files, and initiate invoicing.
• Assists in determining type and duration of services necessary to meet client needs. Quotes bill rate based on services provided.
• Works with Homecare Services Coordinator to ensure shifts and hours are matched with caregiver qualifications, preferences, and availability to client needs.
• Visit current clients/client’s homes on a regular basis to ensure quality of care provided meets client’s needs. Participates in client conferences as needed with clinical team.
• Coordinates the Family Room / Family Connect and interacts with clients and approved contacts. Monitors Caregiver & Family messages for issues and client requests and communicates changes, client needs and\or service levels to General Manager and / or Franchise Owner, Homecare Services Coordinator, and Case Manager (RNs’).
• Conducts client re-assessments as required
• Participates in on-call rotation as assigned. During on-call, visit prospective clients/client’s homes at least monthly. Participates in client conferences as requested by supervisor.
• Analyzes, implements, and evaluates current and new services
• In conjunction with leadership, the CCC ensures appropriate licensure and certification of operations as required.
• Performs other administrative tasks as assigned.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Professional development assistance
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability
• Weekends only

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Crystal Lake, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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