Job description
With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-six thousand acres of protected land provide open space for passive recreation, natural environments, and a green belt around the city. With world class restaurants and art and music venues, The City of Boulder values diverse culture.
Respect is one of our five City Values (including Customer Service, Collaboration, Integrity, and Innovation) and we are committed to equity, diversity, and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability, and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.
Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future.
SUMMARY:
As part of the afterschool team, the Program Assistant Temp assists the Family Outreach Coordinator (FOC) with administrative and daily tasks associated with running the FRS Afterschool Program, and fills in for the FOC, as needed for either short or extended periods of time. This position is responsible for providing excellent customer service in-person and/or over the phone to support parents/guardians/caretakers with registration. This position also includes cash handling and student supervision.
This 20-hour temp position is available at five FRS sites, elementary schools within the city of Boulder: Columbine, Creekside, Crest View, University Hill and Whittier International. Program runs between the third week of August and the end of May. Schedules to be determined at each school, but generally are 1-6 p.m. Monday to Thursday. Spanish language ability is not required for Creekside Elementary.
The Family Resource Schools (FRS) program is a partnership with the Boulder Valley School District (BVSD) located at five elementary schools within the City of Boulder. FRS supports families in raising healthy, thriving children and serves the whole school community with focus on at-risk, traditionally under-represented and under-served children and families.
The starting pay for this position is $17.42 - $18.00 hourly, commensurate with experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Supports student registration process
- Provides excellent customer service to parents/guardians/caretakers seeking support with student registration
- Performs administrative tasks related to the student registration process
- Data collection, entry, and maintenance using Excel spreadsheets
- Responsible for keeping accurate and up to date program data
- Communicates with afterschool program instructors and school staff to ensure program runs smoothly and per program requirements
- Assists with distribution of snacks, collection of attendance and dismissal
- Supervises students to ensure safe behaviors
- Assists with daily setup and teardown tasks and as needed, in support of other afterschool events
MINIMUM QUALIFICATIONS:
- Ability and desire to work in an elementary school setting
- Bilingual English/Spanish
- Availability to work Mondays through Thursdays between 1-6 p.m., mid-August to end of May
- Proficiency in Word, Excel, and Outlook and Google platform
- Ability to work with individuals from diverse ethnic, cultural and socioeconomic backgrounds in a fair, supportive and cooperative manner
- Ability to communicate effectively with students, parents and city/school staff
PREFERRED QUALIFICATIONS:
- Experience working with elementary aged children
- Ability to read and write in English and Spanish
REQUIRED EDUCATION AND EXPERIENCE:
- One-year professional experience in customer service, receptionist, and cash handling or any combination
SUPERVISION:
Supervision Received: Wanda Pelegrina Caldas
Supervision Exercised: None
WORKING CONDITIONS AND REQUIREMENTS:
- Acceptable background check including criminal history, sex offender and child abuse & neglect registries
- Works independently with minimal supervision, prioritizes and resolves problems and manages multiple projects; successfully performs in team-oriented environment
- Able to work with a wide range of sensitive issues and maintain confidentiality
- Responsible for safety of self and others, materials and equipment. Takes proper safety precautions to prevent accidents
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