Job description

We are a small lodging operation in the heart of Lynnwood seeking a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Front Desk Agent's responsibilities include registering guests, managing reservations, providing guest services, and assisting with housekeeping.

Summary of Responsibilities

• Perform check-in and check-out tasks
• Manage online and phone reservations
• Respond to clients’ requests and complaints
• Ensure all rooms are clean and fully furnished to accommodate guests’ needs
• Assist with laundry
• Clean and maintain public and work areas clean
• Available to work on weekends and holidays

Skills

• Customer service attitude
• Excellent verbal and written communication and organizational skills
• Proficiency in basic computer operation
• Able to stand for extended periods of time and be able to lift 30 lbs
• Able to work independently without supervision

Job Type: Part-time, Full-time

Pay: $17.00 to $19.00 per hour

Experience:

• Front Desk: 1 year (Preferred)
• Hotel Housekeeping Experience is a plus.

This Job Is:

• A good job for someone just entering the workforce or returning to the workforce with limited experience
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Hotel: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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