Front Desk Agent
Job description
The Hampton Inn & Suites is looking for a team player who can provide excellent customer service to our guests.
Looking for someone with Flexible schedule to cover any shifts when needed. Hours range from part to full time hours.
Duties (include but are not exclusive to):
Night Audit - auditing all business transactions of that day, prior to closing the business day.
Checking-in and checking-out guests.
Handling guest requests and accommodating them as best as possible.
Handling guest complaints and problem-solving.
Preparation of meeting space
Maintaining cleanliness of Lobby throughout the day/night.
Qualifications:
Comfortable with using a computer and basic programs
Strong communication skills
Flexible schedule
Positive Work Ethic
Capable of problem-solving
Capable of working independently
Great Customer Service
Job Type: Part-time
Pay: $15.50 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Overtime
- Weekend availability
COVID-19 considerations:
We have installed glass barriers between front desk and guest and have masks (required) and gloves to use during work when necessary / wanted.
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: One location
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