Job description

Essential Duties Include:

• Process guest check in/out, including collecting payment
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments.
• Maintain and clean the lobby and bathroom as needed

Qualifications:

• Must have a high school diploma or equivalent
• Must be able to meet a flexible schedule
• Weekends a must!!!!
• Must be able to stand for long periods of time
• Must be able to lift up to 10 lbs. and carry up to 10 lbs.
• Must have sound judgment and discretionary skills and be able to work with little or no supervision
• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
• Must display very good organization and time management skills
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

Must be able to work both:

7am-3am and 3pm-11pm shifts.

Primarily 3pm-11pm Shifts

Perks: Sonesta discounts!

Job Type: Part-time

Pay: $13.50 - $15.50 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Hotel: 1 year (Required)

Work Location: One location

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