Job description
JOB SUMMARY:
Performs various duties throughout the office from patient flow to office sanitation. Delivers timely greeting, direction of patient, lobby management, sanitization of lobby, restrooms, exam rooms, and other office areas, may room patients and/or collect basic heights and weights of patients.
JOB DUTIES:
- Provide outstanding customer service to improve customer satisfaction and relationship.
- Stay up to date on policies and procedures.
- Must always maintain outstanding customer service skills in all areas of the role.
- Reception of patients including proper greeting with a welcoming smile and helpful manner, direction of lobby process, assist with iPad registration, monitor in office safe wait practices.
- Collecting copays through our kiosk (iPad)
- Manage office sanitization and cleanliness throughout the lobby, restrooms, exam rooms, and other office areas.
- Assist with maintenance of stock of medicines and medical supplies.
- Practice safety, environmental, and infectious control methods.
- Any additional duties assigned.
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