Job description

Black Bear Diner is now hiring for Hosts and Cashiers for our new location in Murrieta. We are looking for motivated employees with great personalities to greet and service our guests. If you are self motivated and have the desire to be an outstanding assett to our

Summary of Position

Overall, everyone at Black Bear Diners is here to make sure our guests have a great experience, and that when they leave they want to return. Server Support in particular, greet and seat all guests in a welcoming, friendly manner, accommodating their needs and preferences as much as possible. Clean and reset tables after guests leave. Enter take-out orders into POS. Process guest payments as quickly as possible. Provide positive, friendly send-off for departing guests.

Specific Duties and Responsibilities

§ Greet all arriving guests warmly and promptly.

§ Accommodate special seating requests for guests whenever possible.

§ Seat guest guests based on guest preferences and balancing of customer flow in service stations.

§ When immediate seating is limited, record guest names and number of people in party. Provide guests with estimated waiting time. Call out name and number of party when tables become available.

§ Upon seating, offer guests a menu. Inspect table for proper presentation and completeness.

§ Relay messages to servers as needed.

§ Maintain clean entrance, lobby, dining room, and restrooms.

§ Assist servers in maintaining and stocking service stations.

§ Transport bus tubs with dirty dishes to dish room if dish machine if needed.

§ Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.

§ Take food and beverage orders from guests requesting take out service, enter orders in our point-of-sale system.

§ Process payments correctly and efficiently. Close checks.

§ Thank guests for their visit and invite them to return.

§ Perform side work at the start and end of each shift as assigned.

§ Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

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