Insurance Advisor - Wilmington - Part Time

Full Time
Wilmington, NC 28412
Posted
Job description

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

Ensures prompt collection of the appropriate amount due.

Essential Duties/Responsibilities:

Follow-up with carrier regarding outstanding claims as noted on the outstanding invoice report;

File claims that require additional documentation;

Verify benefits as requested by physician;

Change insurance information as appropriate;

Correspond to carrier for such things as appeals and or inquiries;

Communicate all insurance regulation changes to supervisor;

Contact patient and or carrier to follow-up on denials and termination of coverage;

Respond to telephone calls; review and respond to correspondence;

Process computer refunds due patients and insurance companies;

Establish payment plans.

Other Duties:

As assigned by manager

Qualifications:

Required:

High school diploma or general education degree (GED);

3-5 years' experience in a medical office environment;

or equivalent combination of education and experience.

Full COVID 19 vaccination is required as a condition of employment for all position with Wilmington Health. Documentation is required prior to orientation.

Preferred:

  • One year clinical nursing experience


Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law.


ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Physical Demand


Required?


Frequency


Standing


Occasionally


Sitting


Continuously


Walking


Occasionally


Kneeling/Crouching


Rarely


Lifting


Rarely

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