Job description
Our client is in high growth mode and is looking to hire an IT Warehouse Analyst to join their team. The IT Warehouse Analyst will configure and deploy the company’s warehouse management application and provide support. This role will also be responsible for monitoring service tickets that application management services support company performs, including responding, documenting, and helping resolve issues in a timely manner according to service level agreements. The successful candidate must have excellent problem-solving skills to diagnose, evaluate, and resolve complex problems, or when appropriate, escalate them to appropriate IT staff members.
Job Responsibilites:
Document software functional specifications
- Monitor the health of the applications
- Maintain documents containing procedures and best practices
- Translate business requirements into Blue Yonder Warehouse configuration
- Run training sessions and workshops on new system processes in their specific technical area
- Consult with other administrators to resolve issues that require extra attention or indicate a larger problem within the IT ecosystem
- Manage the flow of incoming support requests and escalate to other IT specialists as required
- Deliver training to super users
qualifications
- Bachelor’s degree preferred in technology or equivalent combination of education and experience.
- Must be proficient in Blue Yonder Warehouse Management (WM) and Blue Yonder Transportation and Logistics Management (TLM) or related software
- Experience using Oracle SQL queries to extract data for business processes, system analysis and updates
- Strong analytical skills and attention to detail
- Ability to thrive in a fast-paced team environment, balancing multiple projects at one time
Equal Employment Opportunity
MATRIX is committed to providing a work environment that values diversity, equity, inclusion and respect. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 and over), sexual orientation, military and veteran status and/or any other characteristic protected by federal, state or local law.
MATRIX is committed to providing access and reasonable accommodations for qualified individuals with disabilities. Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.
For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see MatrixRes.com/Benefits for more information.
For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see MatrixRes.com/Benefits for more information.
For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.
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