Manager of Volunteer Program Development Hospice
Job description
Interim Healthcare is a leading Regional Provider of Hospice Services based in Texas. Our company has grown to over 35 offices in Texas and New Mexico.
At Interim Healthcare the relationships we have with each other and our patients are the foundation of the strong culture we have built. We believe in placing the patient's interests at the heart of everything we do and that’s what makes our job so rewarding. At Interim, we don’t feel the pressure to just move through the patients, instead, our teams are empowered to invest their time in helping patients live in their homes with dignity, respect, and confidence.
We are searching for an experienced and well qualified Manager of Volunteer Program Development Hospice to serve our West Texas Region.
General Purpose:
Responsible for planning, coordinating, and managing all elements of the volunteer program including the training and supervision of Volunteer Program Managers.
Essential Functions:
- Assists with the recruitment and selection of Volunteer Program Managers sufficient to meet the needs of each hospice program.
- Provides peer education, support, and supervision of Volunteer Program as assigned
- Develops and provides the Volunteer Program Manager training/orientation program and on going educational training.
- Works with the home office support team, local leadership and the Interdisciplinary Group (IDG) to identify the need for volunteer services to support hospice program functions and patients/families.
- Provides supervision and evaluation of Volunteer Program Mangers and volunteers.
- Maintains volunteer service statistics at the frequency designated in hospice policy.
- Maintains current Volunteer Program Manger HR files.
- Re-evaluates the volunteer program on a regular basis.
- Ensures volunteer support and education are sufficient to support volunteer recruitment and retention.
- Regularly attends IDG meetings and participates in the development of the IDG plan of care.
- Provides information to individuals and community groups about hospice volunteer services.
- Participates as needed in the budget preparation for program development.
- Participates in the quality assessment and performance improvement (QAPI) program.
- Provides volunteer services as needed.
- Completes other assignments as requested and assigned.
- May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
Full-Time Benefits Includes:
- Competitive wages
- 15 Paid Days off plus 8 Holidays
- 401k with an excellent match
- Comprehensive medical, dental, and vision insurance plans
- Mileage reimbursement
Minimum Education & Experience & Skill Requirements:
- Associate’s Degree or equivalent years of experience and training that includes management and oversight of multiple individuals; development and execution of recruitment, selection and training of individuals providing a variety of services; preparation and management of a budget and related expenditure; project management and maintenance of statistics related to hours served.
- Preferred: Advanced Degree in Human Services or Health Care Administration.
- Minimum of two (2) years’ experience in a health care setting. Hospice and/or volunteer experience preferred.
- Able to provide proof of valid driver’s license, if applicable.
- Able to provide proof of valid auto liability insurance if assignment includes driving own vehicle.
- Proof of valid driver’s license and valid auto liability insurance if assignment includes driving own vehicle.
- Proof of COVID Vaccine, medical exemption or religious exemption.
- Able to supervise, coordinate, and evaluate Volunteer Program performance.
- Able to organize and develop Volunteer Program development for both organizational and patient needs.
- Able to manage a group of individuals providing Volunteer program manager services.
- Knowledge of federal, state and accrediting body regulations for hospice care.
- Knowledge and commitment to the hospice philosophy of care.
- Demonstrates excellent verbal and written communication skills.
- Able to work as a member home office support team and an interdisciplinary group.
- Able to effectively communicate with clinical and non-clinical employees, patients and family/caregivers.
- Able to perform and prioritize multiple functions or tasks.
- Able to effectively deal with multiple priorities in a changing health care environment.
- Meets applicable federal and state health requirements.
- Meets the requirements of federal and state criminal and abuse background checks where applicable.
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