Job description
Department/Unit:
Medicine - Community Gastroenterology
Work Shift:
Day (United States of America)
Administrative Support Associate
Tag Lines:
Join our team and be part of something BIG.
Imagine how good it would feel to provide state-of-the-art care to people who need it each day.
World-Class specialty care closer to home.
Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our team as an Administrative Support Associate.
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week) Monday – Friday during normal business hours of 8:00AM-4:30PM. This is an onsite position at 1769 Union Street, Niskayuna.
Primary Job Responsibilities:
- Assist all patients that report to the front check in desk
- Greet patients in a prompt, courteous and professional manner.
- Interact with a diverse patient population.
- Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
- Update Insurance Information, attending appointment, collect patient co-pays and other duties as assigned at the time of patient check in for scheduled appointments.
- Be knowledgeable with state and government agencies to provide proper consents for patients who are wards to the state; work with facilities to obtain proper consents from patient proxies.
- Schedule follow up appointments and referrals as needed when patients check out.
- Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
- Answer incoming phone calls and direct appropriately to team members
- Conveys professional image by adhering to the established dress code.
Requirements:
All candidates must be fully vaccinated for COVID to be considered
Education
- High school diploma or equivalent required
- No experience required
- Excellent customer service skills preferred
- Experience using an electronic health record, working in a medical office, and Microsoft Office a plus!
- Paid hands-on training
- Opportunities for growth within the Albany Medical Center family
- Medical Coverage (CDPHP), Dental and Vision plans available
- Located on main public transportation lines
- Paid Time Off
- Tuition Reimbursement
- AMC Pension Plan and 403B Retirement
Best of the Capital Region
Albany Med is at its best when our community needs us most. We’ve been voted Best Hospital in the Times Union’s annual readers’ poll for two consecutive years.
For more information about Albany Med, visit our website at amc.edu and interact with us on LinkedIn, Facebook, Instagram, and YouTube.
Administrative Support Associate
Tag Lines:
Join our team and be part of something BIG.
Imagine how good it would feel to provide state-of-the-art care to people who need it each day.
World-Class specialty care closer to home.
Tag Lines:
Join our team and be part of something BIG.
Imagine how good it would feel to provide state-of-the-art care to people who need it each day.
World-Class specialty care closer to home.
Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our team as an Administrative Support Associate.
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week) Monday – Friday during normal business hours of 8:00AM-4:30PM. This is an onsite position at 1769 Union Street, Niskayuna.
Primary Job Responsibilities:
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week) Monday – Friday during normal business hours of 8:00AM-4:30PM. This is an onsite position at 1769 Union Street, Niskayuna.
Primary Job Responsibilities:
- Assist all patients that report to the front check in desk
- Greet patients in a prompt, courteous and professional manner.
- Interact with a diverse patient population.
- Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
- Update Insurance Information, attending appointment, collect patient co-pays and other duties as assigned at the time of patient check in for scheduled appointments.
- Be knowledgeable with state and government agencies to provide proper consents for patients who are wards to the state; work with facilities to obtain proper consents from patient proxies.
- Schedule follow up appointments and referrals as needed when patients check out.
- Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
- Answer incoming phone calls and direct appropriately to team members
- Conveys professional image by adhering to the established dress code.
Requirements:
All candidates must be fully vaccinated for COVID to be considered
Education
Best of the Capital Region
Albany Med is at its best when our community needs us most. We’ve been voted Best Hospital in the Times Union’s annual readers’ poll for two consecutive years.
All candidates must be fully vaccinated for COVID to be considered
Education
- High school diploma or equivalent required
- No experience required
- Excellent customer service skills preferred
- Experience using an electronic health record, working in a medical office, and Microsoft Office a plus!
- Paid hands-on training
- Opportunities for growth within the Albany Medical Center family
- Medical Coverage (CDPHP), Dental and Vision plans available
- Located on main public transportation lines
- Paid Time Off
- Tuition Reimbursement
- AMC Pension Plan and 403B Retirement
Best of the Capital Region
Albany Med is at its best when our community needs us most. We’ve been voted Best Hospital in the Times Union’s annual readers’ poll for two consecutive years.
For more information about Albany Med, visit our website at amc.edu and interact with us on LinkedIn, Facebook, Instagram, and YouTube.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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