Mortgage Loan Officer Assistant (Bi-Lingual)

Are you interested in working alongside leaders in the mortgage industry that will help you grow your career? If so, we are looking for you!

We’re hiring a mortgage loan officer assistant who will act as the “right arm” to our Loan Officers. You’ll work directly with their borrowers to deliver a seamless and expeditious mortgage process while providing white-glove customer service. This position will be from the “contact to contract” phase of the loan. This support will allow our Loan Officer to spend the majority of their days originating more loans into the pipeline.

If you enjoy helping clients attain the home of their dreams and you are a detail-oriented professional who is passionate about customer satisfaction, we want you to join our dynamic and fast-growing team. This is your opportunity to learn from top industry professionals and increase your earning potential. Apply today!

$60,000 - $75,000 yearly

• Create and nurture relationships with both referral partners and borrowers to draw in new business and retain our existing clients
• Serve as the primary contact during the “contact to contract” phase of the loan process and liaison between clients, referral partners, and the loan officer, and conduct meetings to coordinate any follow-up items
• Facilitate the completion of loan applications, coordinate the collection of documentation, including credit reports, run DU/LP/AUS, send a closing cost worksheet to borrowers, and prepare the file for processing
• Follow up and respond to customer and in-house inquiries on transactions and provide quotes as needed to offer superior customer service
• Check each document in the loan package for omissions, discrepancies, and inaccurate income calculations and promptly notify the loan originator of any errors

• Exceptional follow-up, time management, interpersonal, and communication skills
• Lender experience using loan origination software like Encompass LOS
• Working knowledge of automated underwriting systems such as DU and LP
• 2+ years of experience as a LOA/Loan Partner, Processor, Loan Officer, and/or Underwriter required, 5+ years preferred
• Strong understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage documentation, processes, and procedures

• Excellent verbal and written communications skills required in English and Spanish

At Waymaker Mortgage we believe in the American Dream of homeownership, one household at a time. We are passionate about empowering every family with confidence, clarity, and guidance to make excellent decisions according to their goals. Waymaker Mortgage is revolutionizing the lending industry with clear mortgage strategy plans, world-class communication, and quick closing timelines to empower thousands of people to live their American dream and build wealth with financial freedom.

Core Values:

• 
  Love, Peace, Joy, and Hope are present in the way we serve others every single day
• Team Members are Humble, Hungry, and Smart. We are self-starters who work with efficiency and accuracy - we measure twice, cut once
• We always C.A.R.E. – Create A Referable Experience
• We help our clients and partners WIN with honesty and high character
• We are Gumby – Positive, Fun, Adaptable, Problem Solvers
• Successful people track EVERYTHING!