Compensation: $15 per hour commensurate with experience

Benefits: For Full-Time Employees - Health, Dental, Vision, Paid Time Off, Retirement Plan

BREAKTHROUGH PUBLIC SCHOOLS

Breakthrough Public Schools is a nationally recognized network that was rated the best Charter Management Organization (CMO) in Ohio by the 2017 CREDO study at Stanford University. Breakthrough originated as a commitment to increase educational options for Cleveland families. In 2009, three of Cleveland’s top stand-alone public charter schools discovered the challenges of operating individually and decided that sharing administrative functions would help them operate more efficiently and enable them to serve many more students. As a result, they formed Breakthrough Public Schools in 2010 with the mission to develop a growing network of distinctive school options that prepare Cleveland area students for success in life. Breakthrough manages core administrative responsibilities for the six elementary and six middle schools in its network and has recently embarked upon a strategy to coordinate its academic initiatives as well to bring national best practices to all of the 3,600 students within the network. The Breakthrough Public Schools network remains committed to setting its scholars on an early pathway to lifelong success in school, college, and career. For more information, visit https://breakthroughschools.org/.

THE OPPORTUNITY

Breakthrough Public Schools is seeking a highly collaborative, detail-oriented Office Assistant to join the school Operations team. The Operations team is responsible for seeking opportunities for efficiency and scalability across many different business functions, in order to allow our educational leaders to focus on instruction.

The ideal individual has meaningful school-based experience, thrives in an entrepreneurial setting, and can work within a fast-paced, demanding environment.

The Office Assistant is critical to the overall success of operations across the Breakthrough network and must be skilled in managing/prioritizing work across multiple projects and locations. The Office Assistant builds and maintains strong partnerships with school-based operations team members and is always looking for ways to improve operational systems and processes – all in order to maximize efficiency and effectiveness and help ensure school operations run smoothly.

The Breakthrough network is composed of six campuses (each with an elementary and a middle school), as well as the Friends of Breakthrough and Breakthrough Support Teams. The Office Assistant will work closely with the school leadership team, including the Principal and Director of Operations, and will be in constant communication with students, staff, families, and visitors.

The Office Assistant is responsible for responding to inquiries from staff, students, parents, the public, etc.; providing requested information and/or referral to other parties; directing visitors; and providing general clerical support to school staff. The Office Assistant will assist the Office Administrator in collecting proper enrollment documents and maintaining student files.

Essential Job Functions: Other duties may be assigned as needed

• Answer phones and respond to emergency calls for the purpose of notifying appropriate parties to address immediate safety and/or security issues.
• Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) for the purpose of responding to their inquiries and/or directing them to appropriate personnel in accordance with policies regarding building security.
• Distribute mail, supplies, messages, keys, etc. for the purpose of disseminating materials to appropriate parties.
• Record messages left on the nightly voicemail system and distribute accordingly.
• Receive deliveries, mail, supplies, messages, keys, etc. to disseminate to the appropriate parties
• Screen inquiries of staff, students, parents, the public, etc. (e.g. phone calls, visitors, etc.) for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.
• Perform record keeping and clerical functions (e.g. copying, faxing, data keying, filing) for the purpose of supporting the schools.
• Provide overflow administrative support to school staff.
• Other duties as assigned.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty accurately. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Expertise in phone systems and other office equipment including copiers, fax, PCs, scanners required
• Demonstrated expertise in Excel, Word, Outlook, and database software packages required
• Highly organized and able to plan with a sense of urgency
• Possess a high level of customer service
• Ability to multi-task and prioritize work activities
• Outstanding written and verbal communication skills
• Ability to handle a high volume of calls/visitors while maintaining a pleasant and polite attitude
• Excellent attention to detail
• Shows initiative and self-motivation
• Desire to support the schools’ missions

Education and/or Experience:

• High school diploma or equivalent required
• 2 years of office experience required (school office experience preferred)

Breakthrough Public Schools is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Any person who knowingly makes a false statement is guilty of falsification under section 2921.13 of the Revised Code, which is a misdemeanor of the first degree.