Job description
Key Responsibilities of an Operations Manager:
Product/ Services
- Coordinate with external customers and internal partners/stakeholders
- Deliver quality products/services
- Achieve quality objectives; apply corrective actions to address deficiencies
- Achieve cost/schedule objectives; adjust manpower, material and equipment as needed
- Drive innovation and continuous improvement efforts to support program goals
- Identify production facilities and equipment needs; consult with facility maintenance
- Provide input to availability of production and non-production material; consult with material planners and facilities
Process:
- Enforce/comply with safety and environmental programs; monitor trends and ensure compliance; consult with responsible departments
- Plan for risk identification and responsive mitigation strategies
- Meet established annual operation, overhead, and capital budgets; consult with program and finance managers
People:
- Plan for Human Resource needs through succession planning and talent management; input to the recruiting and selection of new employees; consult with manpower planning and trade resource managers
- Improve workforce readiness through training and development;
- Improve workforce performance and productivity; establish and communicate expectations; positively motivate the workforce
- Monitor and improve workplace climate; reinforce desired workforce values behaviors; maintain morale
- Manage individual performance of General Foremen and Operations Supervisors; develop their technical and leadership skills
- Collaborate with HR to establish pay adjustments and take appropriate disciplinary actions
Foundational Competencies of an Operations Manager:
- Building Trust
- Communication
- Safety
- Approachability
- Interpersonal Skills
- Judgment
- Production/Results
- Accountability
- Listening
- Managing Priorities
Required:
- 5+ years of Supervisory/Management experience in an operations environment; OSE experience is not required yet is beneficial
- Proven leadership skills in a challenging environment
- Experience with succession planning and talent management; input to the recruiting and selection of new employees; collaboration with manpower and strategic plans
- Experience interfacing with internal & external customers
Preferred:
- Bachelor of Science degree
- Proficiency with blueprints, MRP, EWP Artemis and EVM
- Computer skills including MS Office and Project
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