Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek Treaty forcibly removed them to the Puyallup Reservation to make way for settlers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the well-being of this community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by providing a safe place for learning and examining racism as a system of domination, identifying and abolishing it in our policies, procedures, and practices, both implicit and explicit.

TCC is committed to recruiting faculty and staff who are reflective of the diverse community we serve. We are specifically focusing on improved support for traditionally underserved populations at TCC including Black, Indigenous, and people of color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, the college seeks applicants who will intentionally support and promote efforts related to equity, diversity, and inclusion, and who recognize and honor the important role that diversity brings to an educational community.

Basic Functions

This position will report to the Assistant director of Housing and Short-Term Programs and assist with the screening and selection of qualified hosts for our international students as well as the ongoing operations of the homestay program. Much of the work is “behind the scenes” but will still involve direct contact with students and host families. This position does not have any supervisory responsibility, but may occasionally direct the work of student employees or volunteers.
Time commitment: Approx. 18 hour/week, flexibility is required. The person in this position will need to work occasional evenings and/or weekends.

This position is open to the public and anyone may apply. Current TCC students must be in good standing with the college. International students must also be in compliance with, and maintain, immigration status.

• Respond to calls and emails from perspective hosts and students inquiring about the homestay program.
• Respond to calls and emails from current hosts and students to answer routine questions and refer any escalated or sensitive issues to the Asst. Dir. Of International Housing and Short Term programs
• Assist with the new host onboarding process such as confirming applications are complete and meet the requirements, scheduling orientations and home visits, and contacting references
• Assist with quarterly outreach to current hosts and students to confirm plans and availability for the following quarter.
• Assist with homestay record keeping; hard files and electronic file storage and organization.
• Prepare materials (print, photocopy, organize) for student and host family orientations
• Assist with new student orientation, welcome and farewell ceremony.
• Occasionally assists with events and activities outside of normal hours and/or off campus. This may include chaperoning or driving a van if eligible.
• Perform related duties as assigned

Minimuim Qualifications

• 
  Associates Degree from an accredited college or equivalent work experience
• Two or more years experience in an office environment, educational setting, or closely related experience, especially in a customer-facing role.
• Computer literate and proficient with Microsoft Office applications (especially Excel)

• Valid US driver’s license for at least 2 years and comfortable driving vans up to an 11-passenger capacity.
• Conversational fluency in a foreign language
• Overseas travel or living/study abroad experience.
• Experience living in homestay as a student and/or experience as a host

• Successful completion of a criminal history background check prior to employment.
• Proof of completed COVID-19 Vaccination is required upon hiring and employment at TCC.

• Ethics and integrity.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Excellent verbal and written communication skills.
• Excellent customer service skills; including establishing, building, and maintaining internal/external customer satisfaction.
• A high attention to detail and organization

Application Materials & Procedure
Complete application packages must include the following

• Tacoma Community College online application.
• Cover letter and Resume.

Benefits not applicable.