Job description

We are looking for a Affordable Housing Portfolio Manager to join our team.

Must have LIHTC and HUD experience.

Job Description for Portfolio Manager

The Portfolio Manager will be self-motivated, organized, flexible, and intuitive. The role will manage personnel. Strong leadership qualities are necessary. The PM will provide overall direction and supervision of day-to-day residential property operations and have full knowledge and oversight responsibility for management of the properties. The Portfolio Manager is responsible for representing Pinehurst Management ethically and professionally at all times. The Portfolio manager works directly under the Director of Property Management.

RESPONSIBILITIES:

To maintain, and enhance when possible, the financial and physical strength of each asset in the portfolio. The candidate will ensure that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve.

• Foster, maintain, and inspire positive tenant relations to staff through regular site visits, tenant meetings, and ensuring timely response to inquiries and work orders. Must be able to clarify issues, identify solutions, and communicate needs to staff and management, providing follow up, as necessary

· Accounts receivable - Monitor aging reports and ensure timely rent collections which include follow up on delinquencies, eviction notices, and preparation of late fees.

· · Ensure timely review and approval of all invoices related to the portfolio of properties.

· · Make sure properties are visited once a week

· Training effectively and positively to assigned personnel.

· Quarterly Corp trainings.

· Oversee the coordination and management of vendor relationships, including managing service levels. Review vendor contacts annually for competitiveness in the market.

· · Facilitate risk management by identifying and addressing issues and problems relating to life safety, liability and potential negligence situations that would impact the company, its contractors, tenants and/or customers

· · Develop and conduct building safety/evacuation procedures and coordinate the education of tenants.

· · Detailed knowledge of lease agreements.

· · Monitor tenant compliance and oversee staff resolution of tenant problems and concerns.

· · Organize and oversee capital budgets including renovations and major repairs & maintenance projects for assigned properties

· · Manage preparation of annual operating budgets, operating expense estimates, and annual operating expense reconciliations for all properties within the portfolio.

· · Oversee the preparation of various financial reports pertaining to variance analysis, rent roll review, and other relevant reporting information.

· · Other duties as assigned including special projects as requested by management

· Implements and follows the policy and procedure manuel.

Maintenance/Construction:

- Coordinate daily schedules for the repair and renovation team

- Ensure that renovations are completed in time for move-ins

- Assure adherence to Standard Operating Procedures and Design Standards

- Ensure that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections, and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property

- Digitization of the repair workflow process

- Emergency management off hours will be required occasionally

- Prioritize repairs resulting from inspections

Tenant Relations:

- Ensuring tenants are current on rent, complying with lease terms, and receiving notices when necessary

- Working with attorneys on evictions. Some court attendance will be needed

- Maintaining high collection %

- Comply with local and state housing ordinances

Leasing/Marketing:

- Oversee leasing team to achieve high occupancy and maintain high credit standards

- Understand current marketplace to make sure we are competitively priced and/or adequately renovated

- Periodically reviewing marketing strategy including online presence, photo quality, and content accuracy

Human Relations:

- Handle employee selection, hiring, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.

- Maintain workplace compliance in accordance with local, state, federal laws.

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Benefits: Pinehurst offers Medical, Dental, Vision, Life, and disabilty through Providence and Principle. Insurance will begin on the first of the month following 60 days of employment for full time employees.

Important items to note – Pinehurst pays medical (Providence Connect), dental, and $10,000 life insurance for employees.

Paid Leave: Employees in Oregon are eligible to apply for paid family, medical, and safe leave (Paid Leave) through Paid Leave Oregon beginning September 3rd 2023 (information and addendum to the handbook is given to sign on day of hire)

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Medford, OR 97501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Portfolio management: 3 years (Preferred)
• LIHTC: 3 years (Preferred)
• HUD: 3 years (Preferred)

Work Location: One location

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