Process Engineer

Full Time
Plano, TX 75074
Posted Today
Job description

We are seeking a highly skilled and motivated Natural Language Processing (NLP) Data Engineer to join our team. The NLP Data Engineer will be responsible for developing and maintaining data pipelines and infrastructure to support NLP-related projects, specifically focused on call center (helpdesk) data, call routing, and call/chat summaries. The ideal candidate will have experience working with NLP technologies and tools, and will be able to apply that knowledge to solve complex data engineering problems.

Responsibilities:

  • Develop and maintain data pipelines and infrastructure to support NLP-related projects
  • Build, test, and deploy NLP models and algorithms for call center data
  • Collaborate with data scientists and software engineers to integrate NLP models into production systems
  • Design and implement solutions for data storage, retrieval, and analysis
  • Develop and maintain ETL processes to ingest data from various sources
  • Monitor and optimize the performance of data pipelines and NLP models
  • Ensure the security, availability, and reliability of NLP-related data and infrastructure
  • Understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests.
  • Understanding of Data Science toolkits, such as R, NumPy, Matlab, SQL. Data Visualization tools.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Data Science, or related field
  • 3+ years of experience as a Data Engineer
  • Proficient in Python and SQL
  • Familiarity with NLP tools and techniques, such as spaCy, NLTK, or Gensim
  • Experience with distributed computing systems, such as Apache Hadoop and Spark
  • Strong understanding of data modeling and database design principles
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Strong communication and collaboration skills
  • Ability to support core hours from 7 to 5 Central Time.

ABOUT AD-HOC RESEARCH

Ad-Hoc Research specializes in providing the full spectrum of Systems Engineering services to major DOD acquisition programs and Research & Development projects. Our company believes in inducing innovations through focused research. We are an army veteran owned 8a company with defense contracts in many states. We are also launching a cyber range platform to provide customer support to our army and defense clients. Our data science team supports a major telecom company to develop and operationalize AI/ML models. We have a lot of exciting opportunities to grow and be successful in our fast growing company!

Ad-Hoc Research is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 3 years

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Plano, TX 75074: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Work Location: Hybrid remote in Plano, TX 75074

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