When you join our Community Built On Care, you will find a diverse team of dedicated nurses who work together with one goal: to provide quality, compassionate care in the communities we serve. You will have the opportunity to create meaningful connections and work alongside team members who are passionate about improving our patients’ lives. Here, we value employees’ growth and work hard in cultivating a nurturing work environment where you can develop your skills as a healthcare professional. Join us in our mission to provide compassionate, quality care.

Product Line Manager Full Time Position Summary

The Service Line Manager for Access Points is responsible for the strategic oversight, coordination, and growth of all health system micro-hospitals, free-standing ERs (FSEDs) and similar access points in the Phoenix and Tucson areas. Primary responsibility is to grow individual facility volumes, expand market share in the service line, provide coordinated best practices among facilities, and to serve as the primary point of contact for physicians, executive teams, practices and community stakeholders. The Service Line Manager will also assist Group, Market and Hospital CSOs to facilitate and carry out strategic initiatives and outreach activities related to the service line. The Service Line Manager will work with marketing staff to develop marketing plans for each micro-hospitals and FSED and act as the liaison between micro-hospitals, FSEDs, full-service hospitals, clinics, staff, and patients to ensure a collaborative approach to patients’ experience and needs. He/she builds, maintains, and oversees the performance dashboard development and reporting for all micro-hospitals, FSEDs and other access points in the market. The Service Line Manager works collaboratively with operations leaders to ensure all providers and access point leaders are engaged and executing industry best practices. The Service Line Manager will establish and execute effective initiatives, plans and tactics for programs, physician integration and engagement, and resource utilization with the objective of increasing growth, quality, efficiency, physician satisfaction and patient experience. He/she leverages system scale and capability to achieve success. He/she will represent the health system at community events, physician leadership meetings and other forums.

SPECIAL SKILLS: Advanced interpersonal skills and emotional intelligence. Ability to translate data into meaningful information to drive performance metrics.

SUPERVISES: May supervise support staff.

THE PRODUCT LINE MANAGER FULL TIME CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.

MINIMUM EDUCATION: Master's degree in business administration, healthcare administration or related field.

MINIMUM EXPERIENCE: Minimum of 3 years of management experience or equivalent combination of education and experience.

PREFERRED EXPERIENCE: 5+ years in a business development related role. Experience in leadership role in managing specific service line administration.

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.