Job description

Graduate Hotels®, is seeking a Public Area s Attendant to join Graduate Palo Alto and its brilliant team of hospitality enthusiasts.

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

Graduate Hotels is proud to be Great Place to Work-Certified™ , proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.

JOB DUTIES AND RESPONSIBILITIES

Cleans and maintains all hotel public areas, including restrooms, hallways, and stairwells to meet quality standards
Cleans bathrooms, dusts furniture and pictures, and vacuums, sweeps, and mops floors
Empties carts of soiled linen and disposes trash
Maintains lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris
Cleans and maintains public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests

Restrooms must be inspected once per hour to assure they remain neat and clean
Removes spots, insects and debris, polishes fixtures and cleans ashtrays
Delivers items to rooms upon request and assists in cleaning guest rooms as needed
Greets guests in a warm and authentic fashion
Other duties as assigned

EDUCATION AND EXPERIENCE

High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate effectively verbally
Team player

Ability to exceed expectations of guests
Customer service focus ed

About Graduate Hotels®

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 3 5 hotels across the U.S. and U.K . Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com .

• Graduate Hotels is an Equal Opportunity Employer.

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