• Utilizes high volume, advance, and integrated pre and post-analytic automation systems, computer applications and manual procedures as required, receives, sorts, aliquots, labels, recaps, prioritizes and delivers specimens to correct technical department.

• Reviews transmittal documentation for accuracy.

• Operates automated specimen processing equipment and associated software.

• Maintains automation (preventative maintenance, cleaning, etc.) and does basic troubleshooting.

• Performs appropriate functions on various information technology systems and computer applications, e.g., RILIS (Region-wide Integrated Laboratory Information System) and middle-wares, for electronic processing of specimens, including the use of barcode readers and printers.

• Prepares specimen transport containers for delivery to facility laboratories.

• Packages, labels, and records specimens for forwarding to other laboratories.

• Answers telephones and relays accurate information to the caller.

• Provides customer service when required.

• Researches, resolves and follows through on specimen or patient data problems per SOP, using RILIS or other information technology systems or resources available.

• Archives, retrieves, tracks, and destroys specimens per SOP using automated laboratory systems.

• Keeps work area neat, clean and well stocked.

• Initiates computer generation of selected reports per SOP, and routes to the facilities as appropriate.

• Maintains and trouble shoots printers.

• Must be able to perform all Laboratory Assistant I duties.

• Trains and orients new employees as necessary.

• Performs other related tasks as required.

• No supervisory responsibilities.

Grade: 365

• High School Diploma/GED.

• Must be able to perform all Laboratory Assistant I duties.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Also, refer to Position Specifications outlined in the appropriate collective bargaining agreement.

• Must be willing to work in a Labor Management Partnership environment.