Job description
JOB GOAL:
To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
Kirkwood offers a very competitive benefits package as well. https://www.kirkwood.edu/about-us/faculty-leadership/leadership-team/human-resources/benefits-forms
GENERAL JOB SUMMARY:
The Registrar is the primary custodian of student records and ensures college compliance with the student records procedure, the Family Educational Rights and Privacy Act (FERPA) and other applicable laws and regulations related to student records. The Registrar provides consultation and support to the college community on issues and concerns related to course scheduling, student information systems, and related enrollment processes and procedures. The Registrar directs and coordinates all aspects of student records and course registration in collaboration with Academic Affairs, Information Technology Services, and other responsible personnel. The Registrar participates in and directs testing of system updates that affect all areas of responsibility. The Registrar validates all data in student records that is submitted to state and federal agencies. The Registrar coordinates communication on registration, graduation, and related procedures, including the college catalog. The Registrar also directs preparation and issuance of student transcripts and awarding of credentials. The Registrar oversees veteran services and administration of veteran benefits and serves as a member of the division of student services leadership team.
UNIVERSAL CORE COMPETENCIES:
- Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
- Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions.
- Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
- Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
- Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:
- Maintain all student records according to established procedures and applicable laws and regulations
- Consult with and meet with students, faculty, and administrators to resolve problems and concerns related to student records, including compliance with FERPA and other laws and regulations.
- Oversee and assist with development of the annual college catalog and other official publications.
- Supervise the annual academic program approval process with the Iowa Department of Education and subsequent maintenance of curriculum and degree audits in student information system.
- Supervise evaluation of transfer credit from other colleges and universities and evaluation of student credentials for graduation.
- Prepare the college’s responses to external requests for access to students’ educational records, including subpoenas.
- Provide oversight of commencement activities.
- Support campus staff working with student information system by providing guidance, training and documentation.
- Oversee regular student data imports to student information system including admission applications, placement scores, major changes, advisor assignments and transcript orders.
- Oversee the administration of veteran’s services and benefits.
- Ensure accuracy of data required for state and federal reports, including MIS and IPEDS, related to student records and curriculum.
- Assist in troubleshooting student data anomalies.
- Participate in training, and creation and maintenance of documentation for users of the student information system.
- Direct and coordinate administrative withdrawal processes in compliance with college policy and federal financial aid regulations.
- Manage department budget in alignment with division of student services priorities.
- Perform other related work duties as assigned.
PERFORMANCE EXPECTATIONS:
- You provide outstanding customer service and serve as a positive representative of the student services division with the goal of improving student learning and success.
- You have strong oral and written communication skills.
- You are adept at managing complex processes and related details to ensure accuracy and privacy of data and records.
- You are able to work efficiently, effectively, and independently in an environment with regular interruption.
- You collaborate with others in the department and across campus to fulfill the College strategic priorities.
- You are committed to understanding diversity within and among equity-seeking populations and your attitude and decision-making reflect that understanding.
- You establish and maintain good team working relationships with students, colleagues, staff, administrators, and the public.
- You welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
MINIMUM QUALIFICATIONS:
- Master’s degree in student affairs, education, or related field plus 5 or more years of experience in a college or university setting.
- Experience working in a college or university Office of the Registrar
- Strong knowledge of state and federal requirements related to student records maintenance
- Strong working knowledge of information technology systems, including student information systems.
- Demonstrated leadership ability and knowledge of trends and issues related to community college education and student success initiatives.
- A demonstrated ability to work as a member of a diverse team.
- Include any required licenses, certifications or registrations needed to be considered for the position.
- Experience in managing Ellucian (Colleague) student records systems
- Work experience in a community college setting
EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.
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